One of our Direct Client looking for SAP Delivery Manager
JOB DETAILS
Title : SAP Delivery Manager
Location : Pomona CA ( Hyrid Twice a Month)
Duration : 12 months
Pay Range : $80-90 / hr
- Candidates will be expected to come into the Pomona office twice a month.
Please email me at naresh.maradapu@collabera.com to speak in detail about the job.
Top Skills : IT services, SAP, SAP Delivery Manager, IT Services SAP Delivery Manager, service delivery models, Core SAP, SAP modules (e.g., ERP, CRM, SCM, HCM) , Service Delivery Management,
Job Summary :
Day To Day Responsbilities :
Team is looking for IT services-oriented people who have experience implementing service delivery models / come with delivery management experience .
Must Have :
This role demands a unique blend of technical, managerial, and interpersonal skills.
1. Core SAP Expertise :
Deep understanding of SAP products : Familiarity with various SAP modules (e.g., ERP, CRM, SCM, HCM) and their functionalities.Implementation experience : Proven track record of successful SAP implementations, including project planning, execution, and go-live support.Technical proficiency : Knowledge of SAP architecture, technologies (e.g., ABAP, Java), and integration points.2. Service Delivery Management :
Service Delivery Models : Expertise in designing, implementing, and managing diverse service delivery models (e.g., managed services, on-demand services, cloud-based services).Delivery Management : Proven ability to lead and manage service delivery teams, ensuring adherence to SLAs, KPIs, and customer expectations.Contract Management : Strong understanding of service contracts, including negotiation, interpretation, and adherence to contractual obligations.3. Interpersonal & Communication :
Collaboration : Excellent communication, interpersonal, and collaboration skills to effectively interact with clients, stakeholders, and team members.Conflict Resolution : Ability to effectively resolve conflicts and disputes, both internally and with clients, through negotiation and mediation.Relationship Building : Strong relationship-building skills to foster long-term client relationships and build trust.4. Business Acumen :
AMS Model Experience : In-depth knowledge of Application Management Services (AMS) models, including incident management, problem management, change management, and release management.Broker Agreement Skills : Experience in negotiating and managing broker agreements with third-party vendors.Business Analysis : Ability to analyze business requirements, identify potential risks and challenges, and develop effective mitigation strategies.5. Other Important Skills :
Project Management : Strong project management skills, including planning, budgeting, resource allocation, and risk management.Leadership : Proven leadership and mentoring skills to guide and motivate team members.Problem-solving : Excellent analytical and problem-solving skills to identify and resolve complex issues.
Salary : $80 - $90
