Education Instructional Support Specialist, Tewksbury, MA

JOB DESCRIPTIONDepartment: SEISTitle: Educational Instructional Support SpecialistFLSA Status: Non-exempt, hourly employeeSupervisor: SEIS Coordinator Purpose: The purpose of the Educational Instructional Support Specialist position is to provide a range of classroom supports for digital learning and educational programs. Essential Functions: Provide a range of classroom supports for digital learning and educational support - Support and maintain classroom procedures during remote and in-person learning - Monitor students on technology during remote learning - Provide support to the teacher by setting up work areas, displays and exhibits, operating audio-visual equipment, operating educational training equipment and distributing and collecting paper and supplies.- Assist students by modeling maintaining a safe and respectful learning environment.- Direct group activities of students assigned; assist in monitoring students as directed. - Confer with teachers concerning programs and materials to meet student needs. - Participate in meetings and in-service training programs as assigned- Follow cleaning procedures for classroom and computer use in accordance with CES Workplace Safety Standards.

• Set up Google Classroom, Meet, and/or Zoom via computers as well as other blended learning technologies to support teacher/student remote learning. - Learn and use new digital tools while maintaining confidentiality and security standards.Program Collaboration- Collaborate with Administration, teachers, clinicians and staff to create a supportive culture of education - Attend program agency meetings to build effective supports for students and foster team work with program staff.- Consult and plan with remote teachers to coordinate technology needs for digital learning- Work effectively with IT staff to support computer operations and technology connection for remote learning. Other Professional Expectations- In conjunction with the Supervisor, develop and maintain personal professional development plan.- Maintain effective/positive relationships with CES, SEIS and all other colleagues and supervisors. - Must be able to communicate and converse effectively in real time with youth and adults from multiple backgrounds and cultures- Drive to designated locations.- Attend all identified meetings in coordination with supervisor, including monthly team meetings and bi-weekly conference calls.- Maintain professional boundaries and attitudes in accordance with CES policies, including demonstrating a caring, culturally and linguistically competent and positive attitude with youth and their families.
• Maintain confidentiality of student information and data - Comply with all policies and procedures of the host agency.- Assume any additional responsibilities as directed by your supervisor. Required Qualifications: - AA degree or Bachelors in Education, Human Services, Counseling or related field- 2 years experience in education, tutoring or other social emotional learning supports- Knowledge of child and adolescent development- Strong written and oral communication skills.- Valid driver's license and reliable vehicle are required.- Experience with a multitude of digital platforms- Ability to handle interruptions and maintain productivity.- Ability to work with diverse personalities.- Skilled in working both independently and collaboratively.Preferred Qualifications: - Experience working with detained or residentially placed youth. - Knowledge of positive behavioral support practices - Skilled in working independently and collaboratively.- Knowledge of cultural diversity and racial diversity concepts - Knowledge of the effects of trauma on children and adolescents.Physical Demands: - Ability to multi-task and respond to demanding job duties with a positive mindset. - Wearing of a cloth or surgical mask required during the work day.
• Must be able to enter, exit, and move through and between classrooms and program locations throughout the day. At some locations this will mean moving between floors. - Must maintain situational awareness, including awareness of student activity and communication in fast-paced secure residential treatment settings. - Requires the ability to effectively handle job stress in the performance of duties.

Working Conditions: - Requires working a flexible schedule in close coordination with the supervisor. - May require frequent driving between programs, offices and other locations- May be subject to locked settings where the youth may exhibit escalated behaviors and need mental health supports. - Employees expected to follow CES Workplace Safety Standards and DYS Workplace Safety Standards and required COVID-19 prevention and mitigation protocols. Expectations require wearing a mask, using gloves when cleaning, attention to social distancing guidelines, and complying with hygiene standards.

• This is a remote work position. Terms of Employment: At will, non-exempt, hourly position. Up to 35 hrs/week, depending upon need Position requires employees to be able to perform the essential functions of the job onsite at assigned programs. Full benefits package as outlined in the CES PolicyCES is an equal opportunity employer and is particularly interested in candidates from a diverse range of cultural, ethnic, and racial backgrounds.

We are especially interested in candidates whose backgrounds are well-suited to understanding and addressing the needs of the diverse student population we serve.