What are the responsibilities and job description for the Scheduler position at Collaborative Imaging Technology?
What is Collaborative Imaging Technology?
We are a team of forward-thinking physicians and business experts that came together to form a Radiologist owned alliance. With expertise in the RCM sector of healthcare, and driven by tech that utilizes machine learning, artificial intelligence, and other proprietary applications, our goal is to combat the growing threat of consolidation in Radiology, physician burn-out, and operational inefficiencies plaguing physicians and independent practices. With our help our partners can focus on what is important – patient care.
You will join a team that is passionate about our mission, are experts in their fields, and value innovation that moves the needle for our partners and industry. If what we are doing excites you, we would love to talk to you. Come work with us!
What we are looking for
We are looking for a Scheduler to join our Revenue Cycle team. In this role, you’ll help streamline and optimize scheduling processes to drive efficiency and enhance service for our business and client partners. Reporting directly to the Director of Patient Services, you’ll work closely with cross-functional teams to develop and refine scheduling workflows that deliver valuable solutions to our clients.
As a key member of the Revenue Cycle team, your contributions will extend beyond immediate tasks. Your insights and feedback will be vital in enhancing how we support both the organization and our partners. As you deepen your knowledge of our business and internal systems, your responsibilities will grow, giving you the opportunity to make a lasting impact on our organization.
Your responsibilities
- Handle daily inbound calls from patients to schedule exams across all radiology modalities and special procedures.
- Make outbound calls to patients and/or referring physicians' offices as needed.
- Ensure orders, authorizations, and special instructions are accurate and up-to-date.
- Verify patient information, including demographics, financial details, and insurance coverage.
- Collect insurance details and verify benefits to support seamless scheduling and billing processes.
- A collaborative team player
- Flexible and adaptable to change
- Reliable with a high attention to detail
- Efficient and skilled at managing multiple tasks
- A critical thinker with problem-solving abilities
- At least 1 year of experience in an imaging center or scheduling role (preferred)
- Customer service experience, ideally in a healthcare setting preferred
- Proficiency with computer systems and software
- Familiarity with Outlook, Excel, and Microsoft Teams
- Bilingual skills in Spanish or Haitian Creole are a plus
- Competitive compensation packages
- Paid vacation, sick time, and personal days
- 10 company paid holidays 2 flex holidays
- Quarterly UberEats voucher
- Monthly Fringe benefits
- Flexible work schedules
- Education and professional development stipend
- Health, dental, and vision benefits, with employer HSA contribution
- Long-term, short-term, and life insurances
- 401(k)
Collaborative Imaging Technology provides equal employment opportunity for all applicants and employees. All qualified applicants will be considered regardless of an individual’s race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please email hr@collaborativeimaging.com; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.
Collaborative Imaging Technology provides equal employment opportunities for all applicants and employees. All qualified applicants will be considered regardless of an individual’s race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please contact us; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.
