Property Service Coordinator (Commercial)

As a Property Service Coordinator, you will be involved in many aspects of managing a multi-city portfolio of commercial office and laboratory buildings – from operations and financial activities to managing important relationships with our tenants and property owners. You'll have the opportunity to share your innovative ideas to continually improve how we manage our commercial properties, leverage new and emerging technologies, and improve processes to help scale our platform as we grow.

In this role, you’ll also have an opportunity to be included in our company’s programming, events, and communication initiatives. We manage buildings that house education, scientific research, entrepreneurship, and corporate innovation centers and most of the clients with whom you’ll interact on a regular basis are from these fields. For someone who is curious and likes to learn, this is an ideal position.

Primary Responsibilities

• Develop and maintain strong relationships with property owners, tenants, vendors and contractors both on-site in Midtown Atlanta and virtually at other properties
• Responsible for establishing and maintaining the central work order system
• Monitor work orders in multiple building environments to ensure responsiveness to the client and coordination with other team members to fulfill client needs
• Deliver routine services such as provision of security access, parking accounts, and review of third-party insurance requirements
• Provide administrative support for our property management departments in the day-to day operations of assigned facilities
• Conduct follow up call to tenant to verify work completed satisfactorily and notate system with comments prior to closing out the request
• Update and maintain reporting systems to ensure all reporting is current and accurate in accordance with lease requirements
• Maintain and ensure accurate and adequate tenant lease files to include compliance with : Lease abstracts, insurance certificates and proof of maintenance
• Compose and distribute tenant and community notices
• Maintain property contractor database with current contract and contact information, including logs of all utility accounts and submetering systems
• Assist property management and maintenance engineering departments with scheduling & implementing property inspections and scheduling of vendor service calls
• Assist with preparation of annual CAM / Tax / Insurance tenant billing reconciliations
• Assist with budget preparation by gathering data preparing reports

Qualifications

Required :

Strongly Preferred :

This role is on-site within a normal office environment at our headquarters in Midtown Atlanta. Regular business hours with some flexibility on schedule. No travel required, though infrequent travel opportunities to visit our properties may arise.