What are the responsibilities and job description for the Bilingual Account Resolution Specialist position at Collection Associates?
Bilingual Account Resolution Specialist – No Experience Necessary!
Are you a motivated, energetic, and bilingual in Spanish? Are you a professional looking to jumpstart your career? Join our team at Collection Associates, a locally owned business that offers a warm, friendly, and supportive work environment. We are currently seeking a Bilingual Account Resolution Specialist who is eager to grow and succeed in the financial services industry.
Why Join Us?
- No experience required – we provide comprehensive training!
- Competitive wages with bonus opportunities
- Career growth and advancement potential
- Generous benefits package, including retirement plans, health, vision, and life insurance
- Enjoy a positive office atmosphere
What You’ll Do:
- Manage your own caseload, working with consumers to educate and facilitate resolution of balances owed
- Use your bilingual skills to assist Spanish-speaking consumers
- Conduct research and gather information via websites and other means
- Work independently while collaborating as part of a supportive, high-energy team
- Maintain a professional, ethical, and detail-oriented approach to problem-solving
What We’re Looking For:
- Bilingual in Spanish (required)
- Strong communication and listening skills
- Self-motivated, dependable, and professional attitude
- Ability to overcome stalls and objections with confidence
- Proficiency in basic computer skills and typing (40 WPM)
- High School Diploma or GED equivalent
If you’re ready to gain valuable experience, build your resume, and grow in a rewarding career, apply today and become a part of our dynamic team!
Job Type: Full-time
Pay: $38,000.00 - $41,000.00 per year
Benefits:
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $38,000 - $41,000