What are the responsibilities and job description for the Hospitality Ambassador position at Collective Retreats?
Join Our Adventure Team!
We're looking for a highly motivated and enthusiastic Guest Experience Specialist to join our team at Collective Retreats! As a key member of our hospitality team, you will become the heartbeat of our retreat's vibrant programming, orchestrating unforgettable guest experiences from arrival to departure. You'll be the go-to expert for check-ins/outs, the navigator for explorations, and the backbone of our retreat's activities.
About the Job:
This is a unique opportunity to work in a dynamic and fast-paced environment where no two days are ever the same. You'll have the chance to connect with guests from all over the world, learn about different cultures, and develop valuable skills in customer service, hospitality, and event planning. We're looking for someone who is passionate about delivering exceptional guest experiences, has excellent communication skills, and can work well under pressure.
Responsibilities:
Requirements:
We're looking for a highly motivated and enthusiastic Guest Experience Specialist to join our team at Collective Retreats! As a key member of our hospitality team, you will become the heartbeat of our retreat's vibrant programming, orchestrating unforgettable guest experiences from arrival to departure. You'll be the go-to expert for check-ins/outs, the navigator for explorations, and the backbone of our retreat's activities.
About the Job:
This is a unique opportunity to work in a dynamic and fast-paced environment where no two days are ever the same. You'll have the chance to connect with guests from all over the world, learn about different cultures, and develop valuable skills in customer service, hospitality, and event planning. We're looking for someone who is passionate about delivering exceptional guest experiences, has excellent communication skills, and can work well under pressure.
Responsibilities:
- Welcoming guests and providing them with a warm and friendly experience.
- Booking activities and/or meals for guests as they desire.
- Providing local knowledge and suggestions for guests.
- Evaluating cleanliness of tents/rooms and bathrooms, ensuring they are spotlessly clean and well maintained.
- Maintaining the physical condition of the retreat and equipment.
- Assisting with meals, particularly breakfast and dinner, and helping guests with campfires and s'mores.
- Maintaining and promoting a safe environment for guests and team members.
Requirements:
- Fluent in English.
- Authorized to work in the U.S.
- Full-time and part-time opportunities available.
- Able to work variable shifts on both weekdays and weekends (24-40 hours/week).
- Able to work on your feet for at least 8 hours.
- Willing to work in an outdoor setting, including all-weather conditions.
- Able to regularly lift up to 25lbs.
