Assistant Director, SAT Suite Program Information

Assistant Director, SAT Suite Program Information 

College Board – College Readiness Assessments 

 Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).  

Type:  This is a full-time position  

About the Team  

The College Readiness Assessments ("CRA") division is a team of mission-driven people who deliver the SAT Suite of Assessments (SAT, PSAT/NMSQT, PSAT10, and PSAT 8/9) to millions of students across the world each year to help open their paths to life after high school. The SAT Suite connects students to a wide range of post-high school opportunities, including scholarships, careers, and colleges and universities. In 2023, we retired the use of paper/pencil testing and are now a fully digital SAT Suite offering an assessment that is easier to give, easier to take, more secure, and more relevant.    

The Program Information team ensures students and educators have an excellent experience with the SAT Suite of Assessments by developing engaging, clear, and accurate content to guide test administrations. By creating web content, emails, and web-ready instructional manuals and guides, we help educators administer our assessments effectively. This ensures that over four million students and thousands of testing staff have the information they need to be successful before, during, and after test day. 

This role will report to the Senior Director, SAT Suite Program Information.  

About the Opportunity   

As the Assistant Director, SAT Suite Program Information, you will be responsible for creating impactful written tools, such as order forms, letters/emails, posters, tip-sheets, parent/student guides, and others, that empower test coordinators, educators, and students to deliver, administer, and take the SAT Suite of Assessments, and supporting your teammates in doing the same by conducting tasks that support the content development process. By collaborating with diverse stakeholders across the organization, you will gather insights on policy changes, processes, and the benefits of our assessments, translating this information into clear, relevant, and consistent language. You will make sure our publications and web content are compliant with Americans with Disabilities Act (ADA).Your commitment to accuracy and continuous improvement will drive you to refine our messaging and development processes.  

In this role, you will: 

Content Development (20%) 

• Write, edit, and deliver operational content for the SAT Suite of Assessments such as order forms, letters/emails, posters, tip-sheets, parent/student guides, and others while ensuring projects remain on schedule 

• Create or modify content based on known and developing policy and procedure updates 

• Manage delivery of content to and from graphic designers, copyeditors, web producers 

• Ensure requested edits are made to all relevant versions of authored content 

• Ensure Americans with Disability Act (ADA) compliance on web-ready publications 

• Apply and maintain consistent organized content repository and metadata within the content management system (CMS) 

• Review production passes to ensure requested edits were made accurately 

Stakeholder Outreach (20%) 

• Collaborate with product stakeholders and subject matter experts in fields like operations, legal, and customer service to draft and revise content for testing staff and students 

• Refine and manage the accurate list of stakeholders for each of your pieces of content 

• Schedule and lead discussions to consolidate reviewer feedback, deciding what changes to make 

• Manage unique stakeholder needs to accommodate urgent requests, print deadlines, and revised schedules that delay a stakeholder’s ability to review content 

Compliance Management (20%) 

• Serve as divisional lead for ADA compliant content 

• Conduct ongoing training for team members and provide feedback on ADA compliance as it relates to the production of web-ready content. Stay up-to-date on existing and new or changing requirements and share learnings with the team 

• Document and recommend best practices for creating and managing ADA-compliant content 

• Support authors  and division staff during busy periods by completing compliance-related tasks for their work. Examples include creating table summaries and/or alt text 

• Create and retain a repository of ADA-compliant content or artifacts for use by author team, including alt text descriptions 

 Author and Team Support (40%) 

• Review other authors’ work as a quality control step to ensure accuracy and uniformity across channels. 

• Assists other authors with content development tasks to manage workload, including but not limited to maintaining editorial files, incorporating edits, tracking copy through production, and updating content within the content management system (CMS) 

• Own and update team documentation and Wikis for knowledge-sharing and best practices. 

• Route content to external vendor for translation as needed 

• Review digital training modules to ensure references to web pages and published pdfs are accurate. 

• Keep the team on track at all times by conducting certain project management tasks during busy periods when primary task owner cannot due to competing priorities.  Examples include: 

• Updating content development schedules (Smartsheet) 

• Generating and distributing weekly assignment calendars (Smartsheet) 

• Routing content to subject matter experts for review 

• Scheduling and leading review sessions with authors and subject matter experts 

• Intaking new and ad hoc content requests from stakeholders 

• Maintain a thorough and current archive of all final publications for internal reference. 

About You  

You have:  

• Expertise in content development, for print and web, with at least 3 years performing content development 

• Strong writing, proofreading, and editing ability required, with excellent attention to detail 

• Strong organization and prioritization skills and the proven ability to move forward multiple projects in concert on-time and error free, both independently and as a member of the team    

• Outstanding knowledge of emerging trends and best practice in content development   

• A passion for supporting educational and career opportunities for millions of students     

• Adept problem-solving skills, including using data to inform decisions and actions    

• Excellent verbal and written communication skills, including facilitating meetings and presenting remotely and in-person to groups of 15 or more   

• Proven ability to build relationships and influence others to action  

• Facility developing and updating content within a content management tool, preferably but not necessarily working with DITA principles and XML 

• Understanding of ADA compliance measures as related to producing web content, or an ability to quickly learn and apply those measures 

• Travel 3-5 times a year to our NYC office   

• Excellent PowerPoint, Word, Excel, and XML skills 

• Bachelor’s degree is preferred  

• You are authorized to work in the United States 

About Our Benefits and Compensation 

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.  

The hiring range for a new employee in this position is $48,000 to $75,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.  

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.  

Your salary is only one part of all that College Board offers, including but not limited to:    

• A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more 

• Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility 

• A job that matters, a team that cares, and a place to learn, innovate and thrive 

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.