What are the responsibilities and job description for the Sales Agent position at College Hunks Hauling Junk and Moving - Corp Office?
COMPANY MISSION :
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun, Safe and Winning Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
SALES AGENT :
The primary function for our Sales Agents is to sell our services to clients from all of our College Hunks Hauling Junk and Moving franchise network. The Sales Agent is responsible for answering all incoming calls, dialing outbound to clients who inquire about our services, and corresponding via email with clients to ultimately book all viable jobs. NO COLD CALLING! Sales Agents must clearly communicate our company mission to all clients who look for information regarding our service. Maintain and manage multiple interactions with staff and clients and must be able to work effectively in an environment that has many interruptions. The ability to WOW both clients and team members and live CHHJ core values every day!
ESSENTIAL DUTIES & RESPONSIBILITIES
- Answer all inbound phone calls, handle clients with exceptional WOW service as outlined by our code of conduct.
- Provide all required information regarding College Hunks Hauling Junk and College Hunks Moving services and procedures.
- Represent brand positively with each client interaction.
- Book all viable inbound and outbound sales calls. Maintain acceptable close rate on all bookings.
- Compliance with all Contact Center policies and procedures including but not limited to the Call Center Employee Handbook.
- Regular attendance is required as outlined in our policies.
- High school diploma or GED required.
- Typing proficiency minimum 30 WPM
- Computer skills a must with knowledge of Microsoft applications and Internet programs
- Excellent and proper oral and written communication skills
- Ability to demonstrate personal integrity in a team environment.
- Ability to work in a faced-with paced environment.
- Strong customer service orientation.
REQUIRED EDUCATION & EXPERIENCE
PERSONAL ATTRIBUTES :
This is a remote position.
College Hunks Hauling Junk and Moving - Corp Office is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
Salary : $15
