What are the responsibilities and job description for the Customer Service Office Assistant position at College Hunks Hauling Junk & Moving?
Job Summary:
College HUNKS Hauling Junk & Moving (www.collegehunkshaulingjunk.com), a Move and Junk Removal Company, is seeking a reliable, communicative, and quick learner candidate who is self-motivated, professional, and capable of following instructions and multitasking. This is an excellent opportunity to join a growing company with a fun and enthusiastic team environment.
Key Responsibilities:
- Greet and assist customers over the phone, and via email.
- Provide accurate information about products, services, and company policies.
- Handle customer inquiries, complaints, and requests in a professional manner.
- Conduct daily welcome calls and confirmation calls to ensure customer satisfaction and appointment verification.
- Maintain and update customer records in the company system.
- Support office management tasks, including filing, organizing documents, and inventory management.
- Collaborate with other departments to ensure seamless operations.
- Perform other administrative duties as assigned.
Qualifications:
- High school diploma or equivalent.
- Previous experience in customer service, administrative support, or a similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
- Strong verbal and written communication skills.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced work environment.
Working Conditions:
- This position requires the availability to work on Sundays.
- Work schedule from 30 to 40 hours per week.
- Office environment with frequent use of standard office equipment.
- May involve sitting for extended periods.
