What are the responsibilities and job description for the Operations Manager position at College Hunks Hauling Junk & Moving?

Company Overview

COMPANY MISSION : To live our four core values of Building Leaders; Always Branding; Listen to Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).

COMPANY VISION : To be the largest, most popular employer of a collegiate workforce and a Launchpad of business ownership, bringing back the American Dream to college students and their parents.

Core Values :

Building Leaders, Listen, fulfill and delight, Always Branding, Create a Fun Enthusiastic team environment.

Job Summary

We are seeking a driven individual that is motivated by client satisfaction and continued success. College Hunks Franchising is looking for a dynamic individual to fill our Operations Manager role. The ideal candidate will embody College Hunks Core Values and deliver world-class customer service and continue to build a strong company culture.

Responsibilities

100% client amazement and loyalty

Interact with clients in a friendly and professional manner at all times creating a memorable experience and repeat business.

Business Operations Safety and truck safety

Establish value and price appropriately so the client understands the value they received for the price they were charged.

Managing P & L and annual budgets

Utilize systematic hiring and training process.

Conduct client estimates for Moving and Junk Removal services as needed.

Manage staff scheduling.

Boost team member awareness of company mission and vision to be measured by achieving team member goals.

Run franchise operations to ensure revenue and profitability targets are met.

Work closely with Franchise Partner to implement and build new systems and processes.

On occasion perform junk removal jobs and moving services as well as supervise a team of truck team members. Must be strong and in good physical condition.

Oversee employee training in areas such as sales, logistics, operations, marketing, customer service, profitability, and safety.

Attend periodic learning and training events.

Produce and review operational reports to make operational decisions.

Execute monthly marketing plans.

Energize and perform day-to-day management of moving and junk hauling operations.

Qualifications

Required Education & Experience :

Bachelor's Degree in Business Management preferred or equivalent / relevant on the job experience.

3 years' experience managing a service industry operation preferred

Sales, Marketing and Operations / Systems Management.

Confident and proactive communicator; must be able to manage positive relationships with clients and team members

Must be extremely reliable, punctual and detail-oriented.

Must be safety and liability conscious.

Must be excellent at multi-tasking.

Strong written, verbal and presentation communication skills.

Exceptional interpersonal skills and the ability to work positively / effectively with people at all levels.

Construction background and experience with basic power tools preferred.

Thrive in a fast-paced and growing industry.

Preferred Experience :

2 years' experience managing junk or moving company operating location

E.O.E - Benefits include a competitive starting salary, medical offered, quarterly profit share, performance-based incentives, and the opportunity to work in a Fun, Enthusiastic Team environment! Profit-sharing program to be implemented in the near future as the business continues to grow!

Benefits / Perks

Team environment

If you want to be part of a growing company that focuses on helping you grow as an individual with a flexible work schedule, a relaxing work setting and the opportunity to advance quickly we want to hear from you.

Veterans are highly encouraged to apply

Employment Opportunities With College HUNKS

As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more...

With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving® is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional.

COMPANY MISSION : To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).

College Hunks Hauling Junk - Danbury CT is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.

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