What are the responsibilities and job description for the Academic Success Advisor position at College of Charleston?
POSTING INFORMATION
Internal Title
Academic Success Advisor
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
5
Level
2
Department
School of Business
Job Purpose
As a member of the dynamic Student Success Center team in the School of Business, the Academic Success Advisor champions the success of a caseload of assigned Business students from their first semester through graduation. Using available technologies and student success insights, the individual facilitates developmental academic advising that guides students through major and minor selection, degree planning, and course registration while also proactively and intentionally helping students make meaningful connections with both their academic programs and academic support resources. Through continuous training as well as partnerships within and beyond the School of Business, the Academic Success Advisor maintains a working knowledge of Business curricula, College policy, and campus resources. The individual communicates and meets regularly with their assigned caseload through appointments and drop-in hours. The Academic Success Advisor also leads targeted outreach and support campaigns to help students progress and complete. This individual plays a critical role creating environments where Business students form an advising relationship they can trust and an academic community in which they belong.
Minimum Requirements
Bachelor’s degree required. At least one year of direct, paid, full-time experience in higher education academic advising or student support required. FERPA competence required. Experience with Banner and DegreeWorks, or another degree progress system, preferred but not required. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must have experience with program planning and development, student advising, and working in a team environment. Strong communication, interpersonal, and organizational skills are required. Must be able to establish and maintain effective working relationships with outside agencies, the public, students, faculty, and staff. Must have knowledge of the basic principles and theories of student development and academic advising with proficiency in applying those theories in practice. Excellent analytical and critical thinking skills required. Ability to compile information, prepare reports and provide recommendations based on findings. Must be able to exercise sound judgment and discretion. Familiarity with widely used software is required; experience using Banner, Degree Works, and retention software is preferred.
Additional Comments Regarding Position
May be required to work some evenings/weekends to assist with student and/or School functions.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
- Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.
Salary
Posting Date
03/06/2025
Closing Date
03/28/2025
Benefits
- Insurance: Health/Dental/Vision
- Life Insurance
- Paid Leave: Sick/Annual/Parental
- Retirement
- Long Term Disability
- Paid Holidays
- Free CARTA Bus Service
- Employee Tuition Assistance Program (ETAP)
- Employee Assistance Program (EAP)
- Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2025024
EEO Statement
The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
Job Duties
Activity
ACADEMIC ADVISING: Provides academic advising to prospective students, newly admitted first-year and transfer students, and continuing School of Business students through one-on-one advising, group advising, and special events. Utilizing effective relationship development and advising technologies, helps students choose or reaffirm their School of Business major(s) and minor(s), understand the requirements for their programs of study, and develop a progression plan in the program. Assists the student with course registration and applicable overrides/exceptions. Effectively documents student support in respective platforms. Provides applicable follow up.
Essential or Marginal
Essential
Percent of Time
40
Activity
PROACTIVE ACADEMIC SUPPORT: Utilizing the College’s retention software as well as professional advising judgement, leads developmental, intrusive conversations with students that help them connect with resources within the Student Success Center and offered through the College that will maximize their academic success. Leverages available data and insights, as well as critical dates in the academic calendar, to motivate proactive student action and to provide the unique support needed for individual students or for identified subsets of the assigned student caseload. Effectively documents student support in respective platforms. Collaborates with leadership to best communicate impact of efforts.
Essential or Marginal
Essential
Percent of Time
10
Activity
REFERRALS AND RELATIONSHIP CULTIVATION: Regularly facilitates internal referrals to Student Success Center services. Forms partnerships with faculty, staff, and academic departments within the School of Business, as well as student success units outside the School of Business, that help the advisor explain academic programs, teach students programmatic and College expectations, and connect the student with needed resources. Advocates for individual or programmatic modifications that help students succeed, progress, and graduate. Serves as a resource for faculty on degree requirements, related technology, institutional policies and procedures, student support services, and opportunities for co-curricular activities. Represents the School and the Student Success Center in all College events which require a School of Business academic advising presence. Supports and enhances relationships across campus. Partners with College offices to ensure continuous improvement of the School of Business advising services and to facilitate student success.
Essential or Marginal
Essential
Percent of Time
5
Activity
CONTINUOUS TRAINING AND DEVELOPMENT: Participates in training and information-collaboration sessions with partners within the Student Success Center, the School of Business, and the College. Understands and follows College processes on reporting students in need of additional support to be successful. Engages in training and professional development on advising and student success technologies, including DegreeWorks, Banner, and Student Success Insights.
Essential or Marginal
Essential
Percent of Time
5
Activity
TEAM SUPPORT: Engages in other opportunities and activities that motivate student success and meet the needs of the Student Success Center and the School of Business.
Essential or Marginal
Essential
Percent of Time
5
Activity
ADVISING INITIATIVE LEADERSHIP: In partnership with the Director of Academic Success and the Executive Director for Student Success, leads identified projects/initiatives that help students (1) choose and enter a program that matches their personal and academic interests, (2) progress to completion in that program, and (3) proactively receive the support needed to succeed. The determined projects/initiatives may launch with the advisor’s assigned caseload, with a targeted audience in the overall School of Business, or with all students in a Business major or minor. Provides quantitative and qualitative data that speaks to programmatic impact and future development.
Essential or Marginal
Essential
Percent of Time
35
Salary : $40,934 - $45,000
