Coordinator, Financial Aid (Key West Campus)

Salary : $23.89 Hourly

Location : 5901 College Road Key West, FL

Job Type : Full Time

Job Number : 01259

Division : Advancement

Department : Financial Aid

Opening Date : 10 / 31 / 2024

Description

General Description : The Coordinator, Financial Aid, shares responsibility for administering federal, state, Department of Veterans Affairs (VA), and College financial aid programs. The Coordinator of Financial Aid performs a variety of complex administrative tasks related to reviewing and processing financial aid; performing veterans benefits certifications, counseling and advising students on various aid opportunities; reviewing, researching, and resolving report, system, and student account discrepancies; and utilizing multiple software programs to process applications and files. All work is performed under the general supervision of the Executive Director, Financial Aid.

Examples of Duties

Essential Job Duties :

• Serve as primary contact for all student financial aid inquiries. Create, send, and respond to correspondence relating to financial aid, veterans benefits processes, or scholarship programs.
• Counsel and advise students concerning financial aid and VA opportunities, application processes, and financial management strategies. Educates students in identifying various sources of financial aid and scholarships available, including the requirements and regulations within programs.
• Provide ongoing student counseling services regarding the implications of loan debt via ongoing financial education seminars, a newsletter disseminated once per semester and exit counseling to prepare students for repayment.
• Maintains and reviews student files and requests documents needed from the students to complete their financial aid and veterans benefits files.
• Analyze and determine eligibility and awards financial aid applicants utilizing various software packages. This procedure includes processing applications and corrections, documenting tracking, engaging in verification, and generating tracking and award notifications. Assists with general reporting and maintenance of financial aid databases as required.
• Oversee the financial aid appeal process, including collecting appeal submissions, disseminating packets to the committee, tracking votes, calculating final decisions, communicating outcomes to students, recording documents, updating the appeal tracking spreadsheet, and reinstating financial aid for approvals. Reviews all active appeals to ensure students are meeting the conditions of those appeals. Adjust the Satisfactory Academic Process (SAP) status as necessary.
• Maintain a thorough knowledge of Federal Student Aid, State of Florida, VA, and institutional regulations, policies, and procedures. Works strategically to ensure the College's ongoing compliance with these rules.
• Serve as the secondary VA School Certifying Official (SCO) and serves as a contact for communicating and reporting student enrollment status, performance, and other requested information to the VA. Use the VA-Once and Tungsten systems to complete certifications. Works under the guidance of the primary SCO in all VA matters.
• Conduct financial aid and veterans benefits workshops on and off campus.
• Oversee the Federal Work-Study / Florida Work Experience programs processes, including student announcements, recruiting, application processing, placement tracking, time reporting, and Excel record-keeping. Assign tasks to the work-study student assigned to the Key West Financial Aid department.
• Oversee the Unusual Enrollment History (UEH) processes by receiving and tracking the Department of Education alerts, reviewing students' enrollment history via transcript reviews and federal portals (FSA Partner Connect), coordinating student communications, and determining aid eligibility based on results.
• Monitor individual students as they enter repayment to engage them in default prevention activities to mitigate potential default risk. Monitors default activity of former students through the National Student Loan Data System (NSLDS), placing transcript holds as appropriate.
• Aid the Financial Aid Assistant Director with applying State of Florida aid programs and the Office of Student Financial Assistance (OSFA) reporting.
• Review refund reports ensuring accuracy. Reviews void for non-payment reports.
• Monitor all financial aid forms for accuracy and ease of use. Updates forms on at least an annual basis.
• Assist in College recruitment and retention efforts, as needed.
• Other related duties as assigned.

These essential job functions are not construed as a complete statement of all duties performed. Employees will perform other job-related marginal duties as assigned.)

Qualifications

Knowledge, Abilities, and Skills :

Education and Qualifications :

A comparable amount of training, education, or experience can be substituted for the minimum qualifications.)

Licenses, Certifications, or Registrations :

Environmental Conditions :

Reasonable accommodations will be made for qualified individuals with a disability.)

Supplemental Information

Please Contact the Office of Talent Acquisition, Development, and Accountability at hr@cfk.edu or (305) 809-3118 if you need assistance.

Employment Consideration Requirement : Completed CFK application, cover letter, resume, and post-secondary transcripts as applicable (unofficial and / or copies are acceptable, but must provide official transcripts within 30 days of employment).

Please Note : Transcripts from non-U.S. colleges and universities will require a U.S. academic equivalency evaluation from a credential evaluation service recognized by the U.S. Department of Education. Please visit or for more information.

E-Verify Notice of Participation : This employer participates in E-Verify. If you accept an offer of employment, this employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please visit

Notice of Non-Discrimination : The College of the Florida Keys does not discriminate on the basis of race, color, national origin, ethnicity, age, sex (including sexual orientation and gender identity), marital status, military status, protected veteran status, genetic information, religion, pregnancy, or disability in its programs, activities, or employment practices. The following persons have been designated to handle inquiries and grievances regarding the non-discrimination policies :

Director, Student Success Services, (305) 809-3262 or nicole.gerrard@cfk.edu

Mailing Address : The College of the Florida Keys, 5901 College Road, Key West, FL 33040

State Complaint Process : Federal regulations and State laws require that public colleges in The Florida College System have processes for students, employees, and applicants to file complaints against any respective college. In almost every situation, the college's process for resolving complaints must be followed first. Before contacting the State Division of Florida Colleges, please read CFK's policies and procedures for filing complaints. For more information on filing a complaint with the State Division of Florida Colleges, please visit

MEDICAL - The College offers full-time employees a choice of Medical Insurance plans and pays the full cost of employee premiums. Dependent coverage is available at a group rate through payroll deduction. Available plans include a traditional PPO and a High-Deductible PPO attached to a Health Savings Account.

DENTAL AND VISION - Voluntary dental and vision insurance is offered through payroll deduction.

LIFE INSURANCE - The College provides each employee with term life insurance payable to a beneficiary at the rate of one times (1x) the employee's annual salary rounded up to the next thousand up to a maximum of $50,000. Accidental Death and Dismemberment is provided at one times (1x) the employee's annual salary rounded up to the next thousand up to a maximum of $50,000.

SUPPLEMENTAL LIFE AND AD&D INSURANCE - Additional life and AD&D insurance are available for purchase through payroll deduction.

SUPPLEMENTAL HEALTH INSURANCE AND SHORT TERM DISABILITY INSURANCE FROM AFLAC - Supplemental Health Insurance including Hospital Income Protection, Accident and Disability Income, Cancer, Critical Illness plans and Short Term Disability insurance are available through payroll deduction.

TAX SHELTERED SAVINGS PROGRAMS (403 B) - Tax sheltered annuity and custodial account programs are available with various companies through payroll deduction.

FLORIDA RETIREMENT SYSTEM - Full-time and regular part-time employees participate in the Florida Retirement System (FRS). The College contributes the current retirement percentage of the individual's salary, and the employee would contribute the current retirement percentage based on their salary. Employees may choose the Pension Plan or the Investment Plan.

PAID TUITION - Tuition fees for credit courses taken at the College are waived for employees and their eligible dependents, including domestic partners. Tuition and student fees are waived for non-credit physical education courses. Contingent upon approval, $1,000 reimbursement is available each fiscal year through Staff & Program Development (S&PD), for completion of course work toward a degree which results in demonstrated benefit to the College.

The Employee Assistance Program is available to all employees and their eligible dependents, including domestic partners. This is a free and confidential program available from New Directions. Counseling for a variety of concerns, including counseling, legal advice, financial planning, and professional and personal development

Salary : $50,000