What are the responsibilities and job description for the Office Coordinator and Research Assistant position at College of the Holy Cross?
The Provost’s Office is seeking a talented, optimistic, detail-oriented, and energetic colleague to support the Provost and three Deans, ensuring effective operations and functions. The Office Coordinator and Research Assistant will manage the schedules of the Provost and Deans, plan and execute events and programs for the Provost’s Office, and undertake complex projects with superior attention to detail. The Office Coordinator and Research Assistant will have demonstrated excellent written and spoken communications skills as well as diplomacy, tact, and strong professional judgment. The Office Coordinator and Research Assistant will handle confidential and sensitive information as part of the Provost’s Office team, and will work collaboratively with colleagues and partners to ensure effective support and timely action.
Major Areas of Responsibility
Administrative and Operational Support for the Provost & Deans
- Provides direct administrative support to the Provost as well as the Dean of Faculty, Dean of Faculty Development, and Dean of Education & Academic Experience including:
- manages schedules and calendars for the Provost & Deans, working collaboratively with colleagues;
- plans and executes events on behalf of the Provost & Deans, working collaboratively with colleagues;
- event planning may include: preparing agendas and materials, arranging rooms and refreshments; coordinating with campus partners; preparing communications and publicity materials and distributing them through appropriate channels, and other duties necessary to operate successful events.
- prepares daily plans, to-do lists and other productivity aids to support the Provost and the Deans, often managing sensitive and confidential information as an executive assistant
- handles communications with internal and external audiences with professionalism, precision, and care, using excellent written and spoken communication skills and approaching such interactions with optimism and energy.
Research Assistance
- Provides research and project support to the Provost as well as the Dean of Faculty, Dean of Faculty Development, and Dean of Education & Academic Experience including:
- Conduct benchmarking studies and literature reviews to support research initiatives.
- Perform data analysis and manage datasets to ensure accuracy and integrity.
- Synthesize and summarize research findings to inform project development and decision-making.
- Act as lead for operational special projects, including execution from planning to completion.
- Utilized project management tools and methodologies to coordinate tasks and track progress.
Core Competencies and Characteristics
- Commitment to and understanding of academic excellence, inclusive excellence, and the value proposition of an exclusively undergraduate Jesuit liberal arts college;
- Creativity, imagination, optimism, empathy and an innovative mindset.
- Interpersonal communication skills that include diplomacy, attention to detail, timeliness, and respect for the dignity of all while serving as the representative of the Provost’s Office to partners and collaborators.
- Commitment to the success of others and to cultivating a workplace that is growth-oriented, respectful, and fun
- uses productivity and communication technologies effectively, and adopts new systems and technologies with ease when required
- manages multiple projects simultaneously, adopting project management techniques and workflows as needed to maintain effective operations;
- familiar with or interested in learning more about human-centered design and change management techniques
- seeking career growth and development; motivated to develop progressively.
- customer-service oriented, welcoming, and committed to serving as an ambassador for the Provost & Deans.
Minimum Qualifications
- Bachelor’s Degree required.
- demonstrated success working in a professional role, ideally within higher education or a similar field.
- demonstrable proficiency with technologies including: Google Suite, Zoom Suite, project management and productivity platforms.
- demonstrable proficiency with professional correspondence, report preparation, proofreading and copyediting, financial record keeping, information management.
- event planning experience preferred.
Disclaimer
The description above represents the most significant duties of this position but does not exclude other occasional work assignments not mentioned, the inclusion of which would be in conformity with the factor degrees assigned.
Additional Information:
This is a full-time, non exempt, on-site position located in Worcester, MA.
The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including:
- Defined Contribution Pension Plan
- Tuition & Education benefits
- Wellness programs & ongoing Training and Development opportunities
- Generous paid time off
To review our Employee Benefit Options, please go to: https://www.holycross.edu/human-resources/benefits
In your cover letter please address how your work might support the College's commitment to inclusive excellence (https://aspire.holycross.edu/inclusive-excellence). Please provide examples of how you have integrated diversity, equity, inclusion and belonging into your past work. For more information, please visit http://holycross.edu/diversity.
Review of applications will begin as received and continue until the position has been filled.
The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Merrilee Grenier, Senior Associate Director of Employee Relations and Legal Compliance, for questions or to request an accommodation via email at mgrenier@holycross.edu, or by calling 508-793-3957.
