Job Summary
The Office of Student Accessibility Services is committed to fostering an inclusive learning environment for all students with disabilities. We are hiring two Testing Center Assistants who will report to the Operations Manager. These assistants will help administer testing accommodations for current students entitled to these services under the Americans with Disabilities Act. Accommodations may include extended time on tests, distraction-reduced testing, and stop-the-clock testing.
Major Areas of Responsibility
- Schedule dates and times for testing sessions with professors and students.
- Receive exams from professors, either scanned or in hard copy.
- Return completed exams to professors, either scanned or in hard copy.
- Greet students in the testing center and ensure they place their backpacks, phones, and coats out of reach.
- Proctor exams in progress, which includes monitoring cameras and managing the storage of recorded footage.
- Address any student questions regarding their professors during exams by contacting professors via cell phone or email.
- Open and close the Testing Center daily.
- Maintain a clean environment, clearing away pencil shavings, erasures, trash, etc.
- Keep supplies well-stocked, including pencils, pens, Chromebooks, calculators, earplugs, etc.
- Perform other duties as assigned.
Minimum Qualifications
- Some postsecondary education and relevant experience.
- Available consistently either in the mornings or afternoons.
- Capable of maintaining professional interactions with college students, professors, and staff.
- Possesses strong organizational and scheduling skills.
- Sensitive to the test anxiety that students may experience before, during, and immediately after exams.
- Proficient with computers and peripherals, including email, scanning, and video camera recording.
- A team player.
- Able to maintain positive working relationships with supervisors.
Schedule:
Shift Availability-Monday-Friday 8:00 a.m. to 12:30 p.m. or 12:30 p.m. to 5:00 p.m. The schedule spans a total of 13 weeks per semester, both Fall and Spring semesters, for a total of 26 weeks during the academic year.
Core Competencies
Collaboration: Exchanging information, ideas, and thoughts with others in a manner that is proactive and enhances partnerships
Inclusion: Actively engaging with the values of the College by promoting a work environment that embraces diversity and demonstrating respect for the opinions and beliefs of others
Innovation: Performing one’s job with creativity and proactivity, improving procedures and problem-solving
Mission/Service Orientation: Focusing on service to others and contributing to the College’s collective mission
Responsibility: Taking ownership of one’s actions and accountability for one’s tasks and duties
Disclaimer
The description above represents the most significant duties of this position but does not
exclude other occasional work assignments not mentioned, the inclusion of which would be in conformity with the factor degrees assigned.
The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.
The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Merrilee Grenier, Senior Associate Director of Employee Relations and Legal Compliance, for questions or to request an accommodation via email at mgrenier@holycross.edu, or by calling 508-793-3957.
To review our Employee Benefit Options, please go to: https://www.holycross.edu/human-resources/benefits
APPLICATION INSTRUCTIONS:
Review of applications will begin as received and continue until the position has been filled.
