What are the responsibilities and job description for the Manager of Financial Aid position at College of the Redwoods?
Position Information
College of the Redwoods
Position Title
Manager of Financial Aid
Position Type
Administrator/Manager
Department
Enrollment and Financial Aid Services
Location
Eureka
Summary
Under the direction of the Director of Admissions & Financial Aid, the incumbent is responsible for the management and coordination of Student Financial Aid. The Manager plans, develops, coordinates, and implements District-wide office policy and procedures consistent with rules and regulations established by federal and state agencies; and provides supervision for designated staff.
Essential Duties and Responsibilities
The duties of this position are district-wide and extend to all campuses and instructional sites within the service area. Some out-of-area travel is to be expected. The primary responsibility of this position would include:
- Manage a system for reporting information pertaining to financial aid.
- Anticipate problems and take appropriate action to meet needs or prevent problems from occurring, as well as organize, direct and coordinate functions and tasks within a limited time frame.
- Ensure that students are updated on new and changing policies and procedures in a timely manner using multiple methods.
- Manage and coordinate staff work assignments, including customer service functions, outreach and workshop activities performed by financial aid staff.
- Evaluate training needs and improvements of the financial aid processes by monitoring program regulatory changes and ensuring compliance with federal, state and institutional requirements.
- Manage and perform advanced technical duties related to financial aid processing.
- Participate in the search and selection process for all assigned staff; supervise, train and evaluate staff in the assigned area.
- Provide technical and analytical management for planning, analyzing and reporting processes.
- Identify the best practices and implement continuous quality improvement practices.
- Coordinate with ITS the development, modification and evaluation and implementation of computer applications in all areas of assignment including technological innovations, updates and changes to the student information system, and imaging system.
- As a representative of the College, participate in and attend professional associations.
- Serves on college standing and ad hoc committees as required.
- Perform other duties as assigned.
Qualifications
Knowledge and Skills
- Higher education and student services in California Community Colleges.
- Use of technology in delivery of financial aid.
- Title 5 and Ed Code regulations related to financial aid.
- Comprehensive knowledge of current financial aid regulations.
- Financial aid programs available to students at the community college level.
- Budget preparation and control.
- Funding and budget methods and regulations regarding the use of funds.
- Interpersonal communication skills using collegiality, patience, and courtesy.
- Pertinent federal, state and local laws, codes and regulations.
- Principles of supervision, training and performance evaluation.
Abilities
- Ability to identify, problem-solve and correct technical malfunctions within student information system.
- Ability to devise and/or adapt procedures/policies to changing organizational needs.
- Ability to manage, supervise and evaluate staff.
- Ability to provide and model high-quality customer service.
- Ability to develop and manage a departmental budget.
- Ability to work independently in a fast-paced, deadline-driven environment.
- Ability to work with departmental staff to set annual goals and achieve them.
- Ability to understand, interpret, and make recommendations regarding the revision of state and federal regulations and local board policies.
- Ability to generate a wide variety of detailed state, system, and federal reports.
- Ability to meet critical reporting deadlines that affect the district’s ability to collect apportionment and support student goal attainment.
Physical Abilities
Requires sufficient visual acuity to recognize words and numbers; speech and auditory ability to carry on conversations in large audience, personal, and phone conversations.
Education and Experience
Bachelor’s degree with a minimum of five years of student services work including financial aid experience. Direct and substantial experience using an interactive database management system is essential. Substantial experience with financial aid federal and state regulations and policy.
Equal Employment Opportunity and Workplace Diversity
It is the policy of College of the Redwoods not to discriminate on the basis of race, color, religion, national origin, sex, disability, age, or sexual orientation in its educational programs and its employment practices.
Position requires sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.
College of the Redwoods values all members of our community and strives to create a diverse, nurturing, honest, and open environment. CR is committed to equal employment opportunity in its employment and encourages applications from underrepresented group members.
Licenses and Certificates
Valid CA Driver’s license.
Hours
Full-Time 12 Months
40 Hours/Week
40 Hours/Week
Salary Grade
125
Salary
$88,608.00 - $150,009.60 Annual Salary
Contact(s)
Human Resources
Contact Phone
707-476-4140
Contact Email
hr@redwoods.edu
Start Date
TBD
Posting Detail Information
Posting Number
S00379P
Requisition Number
25-135
Job Open Date
03/17/2025
Job Close Date
04/01/2025
Open Until Filled
No
Special Instructions to Applicants
Quick Link for Posting
https://employment.redwoods.edu/postings/4268
Conditions of Employment
Offers of employment are contingent upon the successful clearance of a criminal background check, pre-employment physical examination, freedom from tuberculosis, and proof of identity and eligibility to work in the United States prior to the first day of work. The District may select additional qualified candidates should unexpected vacancies or needs occur during the recruitment/selection process. When education is a requirement for the position, official academic transcripts from the accredited college/university will be required.
California School Employees Association is the exclusive bargaining representative for College of the Redwoods classified employees. Each employee hired into a classified position shall contribute to the administration of this contract by membership dues or service fees.
The salary range indicated is reflective of a 20-step salary schedule.
California School Employees Association is the exclusive bargaining representative for College of the Redwoods classified employees. Each employee hired into a classified position shall contribute to the administration of this contract by membership dues or service fees.
The salary range indicated is reflective of a 20-step salary schedule.
Benefits
Medical, dental, and vision insurance is provided by the District for all full-time employees and their dependents.
Application Process
Required Materials
Apply online at https://employment.redwoods.edu/
You will need to attach the information below to complete the online application process. Attachments are accepted in .doc or .pdf file formats.
1. Letter of introduction expressing interest in and qualifications for this position
2. Professional resume
3. Transcripts of all college degrees and courses (unofficial is sufficient for application, official copies will be required of the successful candidate)
Incomplete application packets will not be forwarded for consideration by the screening committee.
Apply online at https://employment.redwoods.edu/
You will need to attach the information below to complete the online application process. Attachments are accepted in .doc or .pdf file formats.
1. Letter of introduction expressing interest in and qualifications for this position
2. Professional resume
3. Transcripts of all college degrees and courses (unofficial is sufficient for application, official copies will be required of the successful candidate)
Incomplete application packets will not be forwarded for consideration by the screening committee.
Salary : $88,608 - $150,010
