What are the responsibilities and job description for the Learner Mentor - Guided Pathway Specialist position at College of William and Mary?
Title: Learner Mentor - Guided Pathway Specialist
State Role Title: Professional - Instructor
Hiring Range: $38,000 - $46,000 (Commensurate with Experience)
Pay Band: UG
Agency: College of William and Mary
Location: Richard Bland College
Agency Website: www.rbc.edu
Recruitment Type: General Public - G
Job Duties
Richard Bland College of William & Mary is currently seeking an exceptional Learner Mentor/Guided Pathway Specialist who is an enthusiastic and caring professional that will manage the academic trajectory of students at RBC. The primary role of this position is to support students by helping them explore educational and career goals proactively. This position will prepare students for transfer and/or the workforce by placing students on (and guiding them through) a flexible academic pathway as well as tracking their academic progression and completion towards a degree. Learner Mentor/Guided Pathway Specialists also engage in basic financial aid and career planning conversations with students, including matching student career interest to courses/programs of study and being mindful of debt and default management concerns. They also cooperate and collaborate extensively with faculty and other student service departments at RBC in order to increase retention.
Job responsibilities include, but are not limited the following:
- Assess the academic needs and career goals of new and continuing students
- Assist new and continuing students in both choosing and maintaining satisfactory performance in a meta-major and subsequent pathway
- Track a student’s academic pathway to a potential transfer school and major as early as possible in the learner journey
- Support the creation and launch of creative registration campaigns with other student service offices to drive early registration for new and continuing students
- Maintain knowledge of the curricula for RBC degrees, certificates, and other credentials relevant to transferring to Virginia four-year institutions as well as for career preparation
- Develop and pilot the GPS@RBC program with faculty to foster student success and retention
- Collaborate with faculty and the Office of Residence Life to develop intentional interventions along each student’s pathway that encourage growth and sustain commitment to completing a degree at RBC
- Initiate and organize programs to engage RBC students regarding academics, transfer and career readiness
- Provide students proactive academic advising, career advising, and success coaching
- Maintain an up-to-date academic advising reference file containing current program area, College and transfer institutional partner materials pertinent to advising
- Work to ensure both online and print advising and transfer pathway advising materials are up-to date, accurate, and helpful to students
- Collaborate with Academics to remain knowledgeable on curriculum changes in order to effectively adjust student schedules in the interest of student success
- Monitor learning systems including Canvas and Dropout Detective and intervene where appropriate with face-to-face meetings and follow-up including documentation
- Raise concerns and makes recommendations for continual improvement of policies, procedures, and systems in order to better serve RBC students
- Analyze and evaluate the current process flows with the intent of advancing efficiencies, utilizing technology and improving service levels to students
- Assist with Open House, Orientation, Welcome Week, Commencement and other college events as needed
- Support and provide input on college-wide strategies for increasing student retention to meet the goals outlined in the RBC strategic plan
- Serve as a proctor in the Test Center as needed
- Facilitate an expedient placement testing process
Minimum Qualifications
- Undergraduate degree from an accredited college or university, with course work in counseling, social work, higher education or another related field
- Demonstrated experience in a secondary or higher education setting as a guidance counselor, student advisor or similar position
- Customer service experience in a secondary or higher education setting
- Experience in quality improvement and/or ongoing professional development of students
Additional Considerations
- Master’s degree in counseling, higher education, student development/affairs, social work, enrollment management, or related field
- Experience working with at least one of the following: First Year Experience, Academic Advising, Writing/Tutoring Centers, Orientation, ADA (Americans with Disabilities), Career Advising Banner experience
- Experience with serving students from underserved and diverse populations with an emphasis on eliminating equity gaps
- Experience with Banner
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
RICHARD BLAND COLLEGE IS AN AA/EEO EMPLOYER – Richard Bland College of William & Mary is an equal opportunity institution providing educational and employment opportunities, programs, services, and activities. In keeping with this policy, the College does not discriminate and makes no distinction in the admission of students, nor in any other of its official activities, based on race, color, national origin (ancestry), religion (creed), age, military service or veteran status, marital status, parental status, political affiliation, sex (including pregnancy and gender identity or expression), sexual orientation, family medical history or genetic information, disability, any other status protected by law, or any other non-merit based factors. The college also prohibits sexual misconduct including sexual violence or harassment. All standards and policies governing college employment and student employment, recruitment, admissions, financial aid, and support programs are applied accordingly.
In compliance with the Americans with Disabilities act (ADA), RBC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
BACKGROUND INVESTIGATIONS: Final candidates are subject to a background investigation. The investigation may include: local agency checks; criminal record check; driving record; employment verification; verification of education; and other checks requested by the hiring authority related to the position.
LAYOFF POLICY: If you are a classified employee and have been affected by DHRM Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must attach a copy of the card with your application prior to the job posting closing date.
ELECTRONIC APPLICATIONS ONLY: A fully completed state application or résumé must be submitted for this position electronically through this website. Unfortunately, RBC cannot accept mailed, emailed, faxed, or hand delivered applications and résumés. This website will provide a confirmation of receipt when the application is submitted for consideration. You have not completed the process until you receive a confirmation number.
ANNUAL FIRE AND SECURITY NOTIFICATION: The Annual Fire and Security Report(s) include campus security information, campus fire statistics, safety procedures, and provides statistics for criminal and disciplinary offenses. The report(s) are provided annually in compliance with the Clery Act and the Higher Education Opportunity Act (HEOA). Richard Bland College of William & Mary Annual Safety and Security report and the Annual Fire Safety report is available at: https://www.rbc.edu/wp-content/uploads/2024/09/2024-Annual-Campus-Security-and-Fire-Safety-Report.pdf . A hard copy of the Annual Security and Fire Safety reports and/or a copy of the Criminal Incident and Fire Incident Logs are maintained at the Department of Campus Safety & Police and will be provided upon request.
APPLICATION INSTRUCTIONS: For full-time teaching faculty positions and adjunct faculty (part-time teaching faculty), applicants must submit a cover letter specifying their interested teaching discipline and statement of teaching philosophy, their schedule availability, résumé/curriculum vitaé , all unofficial transcripts, and a list of three (3) professional references. Please note: official transcripts are required on the first day of employment for all teaching faculty positions at RBC.
For administrative and professional faculty positions the cover letter, résumé, all unofficial transcripts and a list of three (3) professional references are required. Official transcripts are also required on the first day of employment for administrative and professional faculty positions at RBC.
IN COMPLIANCE WITH EQUAL EMPLOYMENT OPPORTUNITY LAWS: Employees or prospective employees who believe they have witnessed or experienced discriminatory conditions or discriminatory acts related to RBC employment practices or inaccessible conditions should present their concerns to:
Chief Business Officer
Richard Bland College of William & Mary
Physical Address: Pecan Hall, Second Floor, 11301 Johnson Road, South Prince George, VA 23805
Telephone: (804)862-6100, extension 6208
Email: ssokol@rbc.edu | 804-862-6100, extension 8603
IN COMPLIANCE WITH TITLE IX: Employees, prospective employees, student workers, or prospective student workers who believe they have witnessed or experienced discriminatory conditions or discriminatory acts related to RBC employment practices or inaccessible conditions that are inclusive of sexual misconduct, sexual violence, sexual harassment should present their concerns to either of the following:
Title IX Coordinator
Richard Bland College of William & Mary
Physical Address: Maze Hall, 11301 Johnson Road, South Prince George, VA 23805
titleix@rbc.edu | 804-862-6100, extension 6242
Or,
Department of Education
Office of Civil Rights
400 Maryland Avenue, S.W.
Washington, DC 20202-1100
www.ed.gov
Contact Information
Name: Richard Bland College - Office of Human Resources
Phone: 8048626100
Email: rbchr@rbc.edu
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Contact Information
Name: Richard Bland College - Office of Human Resources
Phone: 8048626100
Email: rbchr@rbc.edu
Contact Information
Name: Richard Bland College - Office of Human Resources
Phone: 8048626100
Email: rbchr@rbc.edu
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Salary : $38,000 - $46,000
