Cross Domain Field Service Representative - Active TS/SCI Clearance (Onsite)

Date Posted:

2025-01-07

Country:

United States of America

Location:

GA301: Luketina Hall Grvtown, Georgia Luketina Hall , Grovetown, GA, 30813 USA

Position Role Type:

Onsite

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Collins Aerospace is currently in search of a Cross Domain Field Service Representative (FSR). The Cross Domain Field Service Representative performs maintenance and sustainment of cross domain hardware, software, user accounts, and configurations at a field site. The FSR is expected to manage local users and groups, monitor system processes to ensure functionality, gather and maintain relevant local site information, install patches and system updates, identify, troubleshoot, and resolve technical issues, and coordinate with mission partners and program developers to drive cross-domain solutions as a member of a team. This is an onsite position providing mission technical support at our U.S. Army customer facility located at Fort Eisenhower, GA.

What You Will Do

• Manage multiple server stacks, virtual machines, storage area network devices, and cross domain appliances simultaneously at a field site.
• Perform user account creation and maintenance in line with program policies and procedures.
• Perform system installation tasks to include system patching, software updates, full system installations, and full system backup and recovery.
• Directly participate in local system Accreditation events, Site Based Security Assessments (SBSA), and regular system security audits.
• Coordinate with local facility and unit support elements to ensure the program is properly informed regarding network and datacenter status and availability at the field site.
• Maintain and sustain multiple web applications in line with Army and domain policy across multiple networks.
• Monitor cross domain system processes and provide status and usage reports as required utilizing multiple monitoring tools and methods.
• Identify, troubleshoot, resolve, and document technical issues for field site hardware, software, networks, and processes.
• Establish and ensure proper connectivity and data flow functionality of cross domain systems/processes and associated mission partner and user environments.
• Directly contribute and participate in cross domain process improvements and recommendations based on customer and mission partner requests and feedback.

Qualifications You Must Have

• Security or higher DoD 8570 certification.
• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience
• Active and transferable U.S. government issued TS/SCI Security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Military experience with a diverse range of Linux based Military Intelligence systems across multiple networks and domains.
• Prior Military Communication Career Fields – example U.S. Army MOS 35T Military Intelligence Systems Maintainer/Integrator.
• Experience with Linux system maintenance and automation methods (BASH scripting, Python, Ansible).
• Experience with Structured data standards and validation methods for Intelligence data (XML, KML, Imagery and FMV Metadata).
• Experience maintaining VMWare virtualization environments.

What We Offer

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child, and elder care services.
• Teladoc Medical Experts, second opinion program.
• May be eligible for relocation.
• And more!

Learn More & Apply Now!

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

#reempowerprogram

This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualifications:

• Be on a career break of one or more year at time of application
• Have prior experience in functional area of interest
• Have interest in returning in either a full-time or part-time position

Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.

• Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other - propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Employee Referral Eligible.

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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