What are the responsibilities and job description for the Orthodontic Treatment Coordinator position at Collins Orthodontics?
Treatment Coordinator (Cross-Trained in Admin Duties)
Company: Collins Orthodontics
Location: Bellevue, TN
Website: https://collinsorthotn.com
About Us:
Collins Orthodontics is a small, patient-centered orthodontic practice that takes pride in offering more doctor time and a truly exceptional patient experience. We focus on high-quality care and a welcoming environment where every patient feels valued.
Position Overview:
We are seeking a Treatment Coordinator who is outgoing, organized, and passionate about helping patients start their orthodontic journey. As a key part of our team, you’ll be responsible for guiding patients through treatment options, financial arrangements, and ensuring they feel confident in their care.
Since we are a small office, this role will also require cross-training in administrative duties to assist with front desk tasks when needed. However, the primary focus of this position is patient consultation and case acceptance.
Key Responsibilities:
- Guide Patients Through Treatment Plans: Explain treatment options, answer questions, and help patients feel comfortable moving forward.
- Financial Coordination: Present financial arrangements and assist with insurance-related inquiries.
- Patient Experience: Ensure every patient interaction is a "wow" experience, making them feel valued and cared for.
- Cross-Training in Admin Duties: Occasional assistance with scheduling, answering phones, and other office tasks may be required.
- Team Collaboration: Work closely with the doctor and clinical team to coordinate patient care and ensure a seamless experience.
What We’re Looking For:
- A warm, friendly, and outgoing personality—someone who can make every patient feel at welcomed.
- Experience in orthodontics is required
- Strong communication skills with the ability to explain treatment and financial options clearly.
- Organized and detail-oriented, with the ability to multitask in a small team setting.
- Willingness to cross-train and assist in other areas of the office as needed.
Schedule & Compensation:
- Hours: Tuesday to Friday, 8:00 AM - 5:00 PM (no weekends!)
- Pay: $20 - $35 per hour (based on experience) potential for bonus pay
- Benefits:10 days of paid time off (PTO)
Why Join Collins Orthodontics?
At Collins Orthodontics, we believe in more than just straightening teeth—we believe in creating an amazing experience for our patients and a great work environment for our team. If you’re looking for a position where you can make a real impact, be valued as a key team member, and work in a positive, supportive atmosphere, we’d love to meet you!
How to Apply:
Submit your resume and a short cover letter to s.collinsortho@gmail.com telling us why you’d be a great fit.
Job Type: Full-time
Pay: $23.00 - $35.00 per hour
Expected hours: 32 – 38 per week
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Orthodontic Treatment Coordinator: 2 years (Preferred)
Ability to Commute:
- Nashville, TN 37221 (Required)
Ability to Relocate:
- Nashville, TN 37221: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $35