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Account Manager Account Servicing

Collinson
Bay, MI Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/2/2025

We are offering......

  • 5day work week
  • Hybrid work arrangement (Work from home / office)
  • 15 to18 days Annual Leave
  • Medical & Life Insurance
  • Full Paid Leave (16 weeks Maternity / 2 weeks Paternity)
  • Discretionary Bonus
  • Free Priority Pass Membership (unlimited Airport Lounge access)

About this role......

  • Manage and support day to day activities on loyalty programs set up and operations
  • Assist implementation of targeted member communications online and offline marketing promotions as and when it is required
  • Promotion execution for HK and overseas market
  • Works effectively and independently with the clients and the third parties on the daily operations and execution of marketing campaigns
  • Analyze data and compile reports for clients and management reference
  • Coordinate with IT team on system update to maintain the daily process
  • Assist end to end campaign management with Marketing Automation Tools
  • Ongoing relationship management with partners clients and internal teams
  • Coach and provide guidance to junior team members
  • Support research and analysis of market trend / industry insight
  • Perform any other adhoc duties as assigned by superior

    • You might fit for the role if you have......

  • Degree in business administration or related discipline with at least 4 years working experience
  • Background in the field of client focus position or experience in agency account servicing will be an added advantage
  • Experience in people management or leading a small team
  • Detailminded proactive cando attitude and excellent in analytic and problemsolving skills
  • Good time management project management and negotiation skills
  • Excellent command of written and spoken English and Chinese

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