What are the responsibilities and job description for the PATIENT ACCOUNTS CLERK position at Collom & Carney Clinic?
PATIENT ACCOUNTS CLERK
1. To work one on one with the patient if for any reason the patient is not aware of a balance on account.
2. Key collection reports when needed.
3. Key batches and blue mail when needed.
4. Step in for Supervisor when she is out of office.
5. Verify benefits on various procedures and treatments.
6. Calls patients with benefits.
- Answers telephones in department.
- Performs clerical duties such as filing.
- Works under minimal supervision within general policies and standards of the clinic.
- Follows instructions of immediate supervisor.
- Attends clinic and/or department meetings as scheduled.
- Other duties and responsibilities as assigned by the department manager.
1. Pleasant, friendly disposition with the ability to work well with patients.
2. Awareness of need for discretion and for keeping confidential all matters relating to
clinic, employees and the patients.
3. Intelligence to use judgement and initiative determining the course of action with
patient accounts.
4. Ability to handle stressful situations while remaining calm and helpful.
5. Tact and diplomacy when dealing with patients.
6. Representing clinic in professional, courteous manner.
7. Able to accept new ideas and implement change in department.
