What are the responsibilities and job description for the Implementation Specialist position at Colonial Life & Accident Insurance Company?
Worksite Benefits Solution (dba: Colonial Life)
Job Title: Implementation Specialist
Location: Remote (Full-Time) – Central Florida
Job Summary: Worksite Benefits Solution (dba: Colonial Life) is seeking a highly organized and detail-oriented Implementation Specialist to join our team. This full-time, primarily remote position will be responsible for scheduling and tracking enrollments and working directly with group contacts and office management to ensure smooth and efficient enrollment processes.
Key Responsibilities:
- Schedule enrollments by coordinating with group contacts and office management.
- Utilize online scheduling platforms to schedule representatives for enrollments.
- Communicate professionally both verbally and in writing with internal and external stakeholders.
- Utilize various Microsoft Office & Google Docs products, with a strong emphasis on spreadsheeting.
- Maintain accurate records and documentation of enrollment schedules and communications.
- Leverage CRM systems to manage and track enrollment activities (experience with CRM systems is a plus).
- Multitask and pivot to other requirements as needed to support the team and ensure successful enrollments.
Qualifications:
- Proven ability to communicate professionally and effectively both verbally and in writing.
- Proficiency in Microsoft Office Suite & Google Docs, particularly Excel and Google Sheets.
- Experience with CRM systems is highly desirable.
- Familiarity with Connecteams, Bookings, or similar scheduling tools.
- Exceptional organizational skills and attention to detail.
- Ability to multitask and adapt to changing priorities.
- Strong problem-solving skills and the ability to work independently in a remote environment.
How to Apply: Interested candidates should submit their resume and cover letter to Contactus@coloniallife-fl.com
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Holidays
- Monday to Friday
- No nights
- No weekends
Experience:
- scheduling management: 3 years (Preferred)
Work Location: Hybrid remote in Kissimmee, FL 34741
Salary : $15 - $18
