Security Dispatcher - Hillsborough, NJ

Job Overview

The Security Dispatcher is responsible for coordinating and managing the security operations and communication within the organization. This role involves monitoring schedules, dispatching security personnel, and ensuring prompt and effective responses to call-outs and dark posts.

Key Responsibilities

• Dispatching: Coordinate and dispatch security personnel to various locations as needed, ensuring timely and appropriate responses to call-outs.
• Communication: Serve as the central point of contact for security-related communications, including handling phone calls and emails.
• Documentation:
  • Maintain accurate records of phone calls and daily activities. Prepare and submit shift reports as required.
  • Maintain schedules in the system when call-outs occur to make sure officers are accurately placed/paid properly
• Coordination: Work closely with other security staff, management, and external agencies to ensure comprehensive security coverage while minimizing overtime where possible.

Qualifications

• Education: A high school diploma or equivalent is required. Some college coursework or relevant experience in security or emergency management is preferred.
• Experience: Familiarity with security systems and protocols is advantageous.
• Skills:
  • Strong communication skills, both verbal and written.
  • Ability to remain calm and make quick decisions in high-pressure situations.
  • Proficiency with computer systems and scheduling software.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently and as part of a team.

Work Environment

• Schedule: Must be able to work various shifts, including nights, weekends, and holidays, as required.
• Physical Requirements: Ability to sit for extended periods and operate computer systems. Occasional lifting of equipment or supplies may be required.