What are the responsibilities and job description for the Unarmed Corporate Security Officer - Philadelphia, PA position at Colonial Security Services?
Company: Colonial Security Services
Job Title: Front Desk Concierge/ Security
Location: Philadelphia, PA- Center City
About Us: Colonial Security is a leading security services provider dedicated to ensuring the safety and security of our clients' properties, assets, and personnel. We take pride in our commitment to excellence, professionalism, and integrity. Our team of security officers & concierge team members play a crucial role in upholding these values and protecting our clients' interests.
Job Description: We are seeking a friendly, professional, and organized Front Desk Concierge to join our team. As the first point of contact for our guests and clients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all who enter our establishment. This position will focus heavily on the concierge side, but will also have some general security responsibilities as well.
Responsibilities:
- Greet tenants and guests with a warm and welcoming demeanor as they arrive at the front desk
- Assisting guests with directions and any other requests to enhance their experience
- Respond to inquiries via in-person, phone, or email and provide accurate information about our services, facilities, and other requests.
- Maintain a clean lobby area, keep the lobby organized and presentable at all times
- Interact with residents, visitors, and clients in a professional and courteous manner.
- Patrol assigned areas to deter and detect security threats and suspicious activities.
- Provide access control, check identification, and maintain visitor logs.
- Respond to emergencies and incidents by following established procedures.
- Complete incident reports and document security-related activities.
- Report any safety or security hazards to the appropriate authorities.
- May be required to scan incoming packages for tenants or residents.
Qualifications:
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Ability to remain calm and composed in stressful situations.
- Customer service-oriented with a professional demeanor.
- Basic computer skills.
Benefits:
- Opportunity for career advancement within the security industry.
- Comprehensive training and ongoing development.
- Uniforms provided.
- Colonial Security Services is an equal opportunity employer, and we welcome applicants from all backgrounds to join our diverse and inclusive team. We thank all applicants for their interest, but only those selected for an interview will be contacted.
Join our team and make a positive impact by helping to ensure the safety and security of our clients in Philadelphia, PA!
