What are the responsibilities and job description for the Ecommerce Data Analyst NJ position at Colonial Surety Company?
Ecommerce Data Analyst
About Us
Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses.
Founded in 1930, we use our experience—plus technology—to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth—and invite a diversity of motivated achievers to come, learn, work, create, grow—and succeed—with Colonial.
Position Summary
Our data analysts are the drivers behind our continued growth and success. With our commitment to innovation, it's our business analysts who can perform the deep analysis of data and then determining the best way to represent it visually to managers and stakeholders. We're currently searching for an experienced data analyst to help guide our organization into the future. From collecting, analyzing, and interpreting data to identify trends and make strategic recommendations for improvement in areas such as product performance, marketing campaigns, customer experience, and customer segmentation. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.
Job Functions, Essential Duties, And Responsibilities
- Provide support in managing and maintaining digital analytics, opportunity identification and prioritization, hypothesis generation, test setup and reporting
- Responsible for reporting and analysis of digital platforms and marketing campaigns against a holistic set of KPIs and benchmarks
- Collecting and analyzing data from multiple sources such as customer databases, web analytics, market research, and surveys.
- Creating reports and dashboards to track key performance indicators.
- Identifying trends and recommending strategies to improve ecommerce performance.
- Building and monitoring predictive models to optimize pricing and promotional decisions.
- Enhancing customer segmentation and targeted marketing campaigns.
- Understanding user behavior and leveraging insights to drive product design, development, and optimization.
- Collaborating with teams across departments to ensure data accuracy and integrity.
Experience, Skills, Knowledge Requirements
Personal Skills Needed to be Successful at Colonial Surety Company
Comfort with - and enthusiasm for - working in a fast-paced environment
Ability to organize and prioritize work while accomplishing goals under tight time constraints
Ability to communicate professionally
Strong interpersonal skills, including relationship building, customer service, empathy, and resilience
Ambitious, proactive, and detail-oriented
Ability to learn quickly and retain information
Willingness to work hard, maintain a positive attitude, and overcome challenges
Solution-oriented, problem-solving skills with the ability to prioritize according to current and changing business goals
Conviction, integrity, honesty, and maturity in all situations
Positive approach and enthusiasm to learn, retain and grow professional skill sets to take on
more responsibility and demonstrate value with the intent to gain higher levels of opportunity
within the business structure
Compensation and Benefits
Colonial Surety offers :