What are the responsibilities and job description for the Branch Administrator-Part Time position at Color Burst Landscapes?
Job Description
Job Description
Description : POSITION OVERVIEW
Responsible for leading the day-to-day operations through relationship development with both customers and team members along with driving growth through existing customer maintenance and new customer acquisition
ESSENTIAL DUTIES AND RESPONSIBILITIES
OPERATIONAL MANAGEMENT
Oversees landscape construction, maintenance, enhancements, and snow seasons as it relates to preparation, production, billing, and customer satisfaction
Ensures landscape maintenance, enhancements, and snow account renewals through timely and quality performance
Inspects properties and ensures that quality standards are met
Develops, identifies, clarifies, and defines all work standards, processes, and systems for procedural continuity and
continued improvement
Oversees damage repairs of customer and company property, vehicles, equipment, and machinery while monitoring
cost and efficiency
SALES, PRODUCTION, AND REPORTING
Manages customer relationships to ensure continuous sales growth and maintained customer service
Maintains continuous communication with internal and external contacts including vendors, subcontractors, service providers, and customers
Monitors and analyzes the financial performance of all work tickets to ensure timeliness, profitability, and quality
TEAM MANAGEMENT
Oversees weekly L10 meetings and performs weekly 1 : 1s with all direct reports, including but not limited to
Construction / Maintenance Operations Managers, Business Development, Account Managers, Branch Administration, and Shop Managers
Assists in the hiring of branch personnel, including but not limited to Maintenance / Construction Operations
Managers, Fertilization Service Managers, and Tree Service Managers
Provides leadership through coaching, evaluating, conducting disciplinary action meetings, and conflict resolution of team members
Demonstrates a positive role model for all employees by reinforcing best practices and branch culture
Promotes continuous improvement of workplace safety and environmental practices
LEADERSHIP MANAGEMENT
Participates in leadership meetings and other companywide initiatives as needed
Assists President with all foresight, planning, development, and strategy
Position may perform other duties as assigned
Requirements :
EDUCATION, KNOWLEDGE AND EXPERIENCE
Minimum of Bachelor’s Degree preferred, horticulture degree preferred
Minimum of 5 to 10 years landscape industry experience required
Minimum of 7 to 10 years of leadership or supervisory experience required
SKILLS AND QUALIFICATIONS
Ability to work effectively in a team environment
Ability to manage multiple priorities / tasks
Excellent analytical and abstract reasoning skills
Microsoft Office Suite / PC proficiency
Excellent organizational skills
Excellent oral and written communication skills
Ability to provide direction to differing levels of personnel from laborers to management
Proven leadership skills in a high-performing culture
Demonstrated leadership ability, team management, and interpersonal skills
WORKING CONDITIONS AND EMPLOYMENT STATUS
WORK ENVIRONMENT
Indoor and outdoor conditions
Extended work hours during peak seasons
Requires moderate physical activity performing activities of a productive and technical nature; regular exposure to outdoor weather conditions of extreme heat and extreme cold; potential exposure to loud noise; potential exposure to air pollution, allergens, dust, pollen, insects, and other potentially harmful naturally occurring hazards; potential exposure to moving mechanical parts and sharp objects
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