What are the responsibilities and job description for the Front Desk Agent position at Color Lush Salon?
*Job Summary* We are seeking a detail-oriented Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing excellent customer service and administrative support. *Responsibilities* - Greet and welcome guests in a friendly and professional manner - Manage reservations and check-ins using computerized systems - Answer phone calls, emails, and inquiries promptly and courteously - Assist with guest inquiries, requests, and complaints - Maintain a tidy and organized front desk area - Perform data entry tasks accurately and efficiently - Assist with administrative duties such as filing, photocopying, and scanning documents *Requirements* - Computer literacy with proficiency in Microsoft Office Suite - Experience with QuickBooks or similar accounting software is a plus - Strong office management skills - Excellent proofreading abilities for written correspondence - Proficient in administrative tasks and time management - Bilingual proficiency is advantageous for interacting with diverse guests
Job Types: Full-time, Part-time
Pay: $11.50 - $12.50 per hour
Expected hours: 30 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Morning shift
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Dickson, TN 37055 (Required)
Work Location: In person
Salary : $12 - $13