What are the responsibilities and job description for the RECEPTIONIST position at Colorado Coalition for the Homeless?

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Provides administrative, data entry, HMIS, and office support for Housing Supportive Services department.

Coalition Benefits

Choice of HMO or PPO health insurance coverage options : full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We're proud to offer same-and opposite-sex domestic partner coverage.
Choice of dental insurance or discount plan.
Vision insurance.
Flexible spending accounts for health care / dependent care / parking expenses.
Free basic life and AD&D insurance coverage.
Employee Assistance Program , a problem-solving resource available to you and your household members.
Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.

The effective date for your benefits will be the first of the month following your date of hire. >

Essential Job Functions

The duties of the Client Engagement Receptionist position splits it's time between 50% administrative duties and 50% client-facing / reception work.

This role is expected to operate onsite between the hours of 8 : 00am and 4 : 30pm

Maintains a centralized database of all client profiles alongside other tracking systems for RTD bus fares, motel vouchers, office expenses (including petty cash), and food bank orders.

Provides extensive data entry support for all programs especially in the HMIS and EHR databases, as well as in Excel.

Assists with internal and external agency reports sent to federal grant sources, and CCH management.

Maintains cleanliness and organization of communal areas for clients and staff.

Maintains documents for case files and helps organize case files.

Schedules maintenance of program vehicles and ensures registration and insurance documentation is available.

Creates and edits correspondence.

Schedules meetings, performs set-up duties for meetings, takes and disseminates meeting minutes and other materials as requested.

Delivers and picks up program information and mail from other Coalition sites daily.

Responsible for ensuring payments are made to vendors.

Reconciliation of petty cash each month.

Orders all supplies needed for the department weekly.

Responsible for tracking all expenses related to the department credit cards, including accounting for every receipt and scanning into the system.

Creates and runs reports for managers as needed via HMIS and EHR, typically reconciling them in Excel.

Possesses a reliable vehicle and cell phone for use during work hours.

Performs other duties as assigned by management.

Qualifications Summary

Knowledge, Skills, and Abilities

Knowledge of homeless issues and demonstrated sensitivity to underserved populations.

Skill in operating office equipment, such as computers, software (e.g., Microsoft Word, Excel, and PowerPoint; e-mail), and telephones.

Extensive knowledge and experience in using Microsoft Excel.

Ability to organize and prioritize multiple responsibilities simultaneously.

Ability to pass automobile insurance carrier's motor vehicle record investigation.

Must be available by cell phone during all business hours.

Education and Work Experience

High school diploma or equivalent required.

Bachelor's degree preferred.

At least 2 years of prior experience performing administrative duties preferred.

20.64 - $24.28 an hour

WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVANT YEARS OF EXPERIENCE

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.

Salary : $21 - $24

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