Colorado State Patrol Communications Regional Manager

This position is open only to current Colorado state residents.

_ An eligible list established with this recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months._

The following openings are being filled with this recruitment: Alamosa - 1 position

CDPS commits to cultivating an equitable, diverse, and inclusive work environment. We ensure that we recruit, retain, and promote engaged employees. Our approach to diversity is simple - it's about embracing everyone! We strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. Our strength is our promise to be inclusive with intentional strategies to welcome and uplift our employees to thrive - while building a more equitable workplace. CDPS is an equal opportunity employer. See our

Description of Job

About the Work UnitThe mission of the Colorado State Patrol is to ensure a safe and secure environment for all persons by utilizing the strengths of its members and providing professional law enforcement services that reflect honor, duty, and respect. Through high visibility, strict enforcement, maximum resource deployment, and community education, the CSP promotes safety, protects lives, and preserves state highways.

Work Environment 100% In-person positionWork unit core business hours, primarily Mon-Fri, 8 am-5 pm
Due to the responsibilities of the Communication Center, this position is on call to direct communication center operations in the event of a large-scale emergency, event or incident.
Occasional travel throughout the year
About the JobThe Regional Manager leads all aspects of regional public safety communication center activities. They build and maintain partnerships with agencies and the public. They oversee daily operations and personnel management. Essential personnel require quick decision-making, especially during critical incidents.
Key Responsibilities

• Assign and direct work, conduct employee evaluation, staff training and development, and take appropriate disciplinary/corrective actions.
• Prepare and review the budget recommendations for the center, statistics and reports on center activities, recommendations regarding performance ratings and disciplinary actions, policies and procedures, administrative studies, and proposals.
• Instruct and train staff.
• Determine appropriate staffing levels and scheduling.
• Review the work products of others to ensure compliance with federal regulations, standards/guidelines and other guidelines such as policy manuals.
• Develop policies and procedures, short- and long-term objectives.
• Analyze data including existing or new communications technologies/methods and budgetary proposals and provide written and verbal recommendations to improve efficiency.
• Present capabilities of the regional public safety communication center operations to agencies and the public, and as required to other state agencies and if needed the associated 911 Authority Board.
• Partner with other agencies in coordination of multi-agency emergency and non-emergency communication operations.
• Attend meetings internally and with outside agencies to discuss emergency service issues.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Note, to be considered for this position, you must meet one of the following options for consideration.

Proven Experience, Knowledge, Skills

• Eight years of professional experience in law enforcement communications dispatch center, federal law enforcement, or military equivalent.
• Please Note: This experience must be clearly documented on your application and the supplemental questions must be answered.

OR Education and Experience, Knowledge, Skills

• Bachelor's degree from an accredited institution.
• Four years of professional experience in law enforcement communications dispatch center, federal law enforcement, or military equivalent.
• Please Note: This experience must be clearly documented on your application and the supplemental questions must be answered.

Preferred Qualifications and Competencies

• Management experience in a Public Safety Communications Center.
• Experience with CAD, Computer Telephony Integration (CTI) systems, and radio systems.
• Colorado State Patrol experience.
• Command Leadership Institute - FBI-LEED (must be completed within 18 months of appointment)
• Project Management Professional (PMP) designation (must be completed within 18 months of appointment)
• Public safety communications principles, practices, methods, techniques, and equipment
• Budgeting and statistical reporting
• The principles of leadership, supervision, training, and performance evaluation
• The techniques and methods of radio communication
• Federal Communications Commission (FCC) regulations pertaining to public safety communications
• The substance and intent of federal regulations pertaining to collection, storage, and dissemination of criminal history record information
• Emergency medical dispatch procedures
• The CAD formats and commands pertaining to the 911 operator, fire dispatcher, and police dispatcher; the Police organization, procedures, and operating policies
• Conflict resolution techniques

Conditions of Employment

• Must be Colorado resident at the time of application.
• Must have a Colorado Driver’s license.
• Applicants must be willing and able to pass an extensive background investigation, polygraph examination, medical physical, psychological examination, drug screen and driving record history. If you have used marijuana within the last 12 months or any other illegal drug within the last three years, may be disqualified.
• The background investigation is based on the following criteria, including but not limited to driving history, criminal behavior/history, alcohol use/behavior, drug use/behavior, and integrity. If you omit any material fact on your application, testing materials, or during the background interview or polygraph, you may be disqualified. If any disqualifying information is discovered at any stage of the selection process, you may be removed from consideration. If you fail to follow instructions during the polygraph exam you may be removed from the process.

Required Certifications
The following professional certifications are required for all Communications Regional Managers and must be completed within 6 months of appointment:

• Communications Center Supervisor Certification (APCO) or 9-1-1 Center Manager Certification Program (NENA)
• Registered Public Safety Leader (RPL) (APCO) or Emergency Number Professional (ENP) Certification (NENA)

Appeal Rights
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb. A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

Are you in need of an accommodation?
If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Human Resources at cdps_hr@state.co.us .

Equity, Diversity, and Inclusion Statement
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Human Resources department at cdps_hr@state.co.us.
Recruitment Timeline Information and Important Notices

• Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.
• Closing Date: All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
• Supplemental Question: Effective responses to Supplemental Questions will directly relate to your professional experience, career accomplishments, and views about organizational values and approaches, and how they relate specifically to this position and requirements as you understand them. Answers generated by AI-tools will typically be unresponsive.
• Transcripts: An unofficial copy of transcripts must be submitted at the time of application should education be used as qualification. Transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.
• Military Veterans: If you are a military veteran you must submit a copy of your DD-214, Member 4 Copy, and VA disability letter if available/applicable at the time of application so we can determine if you are eligible for veteran's preference points. Military personnel who are stationed outside of Colorado may be eligible for this position by submitting the completed DD-2058 "State of Legal Residence" form.
• Application Tips: For an overview of State of Colorado application process and application tips, please view this video.
• Resumes, Cover Letters, or other documents submitted: will not be reviewed, assessed, or used in the initial stages of the comparative analysis (transcripts submitted to verify that the applicant meets either the education requirement or minimum qualification substitution are exempt from this).
• Notifications All correspondence regarding your status in the selection/examination process will be sent via email to the email address listed on your application. Include your current working email addresson your application and check the email provided on your application frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
• Comparative Analysis Steps may include:
• Structured application review by a panel of SMEs

Job Type: Full-time

Pay: $96,722.00 - $106,758.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• On call

Work Location: In person

Salary : $96,722 - $106,758