Medical Assistant

Medical Assistant

Position:                     Medical Assistant

Classification:             Non-Exempt

Location:                    Denver Office

Starting Salary:          $23.65-$25.73

Work Schedule:          Monday-Friday (Bi-Monthly Saturday shifts)

About Us

At Colorado Health Network (CHN), we recognize that our greatest asset is our people. We are deeply committed to creating a workplace that values diversity, equity, and inclusion. We encourage individuals with lived experiences to apply, as these unique perspectives enrich our work and strengthen our connection to the communities we serve.

Our team thrives on the collective strengths of individuals from diverse backgrounds, including age, race, ethnicity, gender identity, sexual orientation, disability, HIV status, and beyond. We celebrate all who seek to contribute to our mission and serve those in need. When you join CHN, you're joining a culture that values service, innovation, wellness, and anti-oppression.

If you are passionate about making a tangible difference, empowering individuals, and working in a collaborative, inclusive environment, we would love to hear from you.

General Benefits Overview:

As a full-time employee of CHN, you’ll receive a comprehensive benefits package, which includes:

• Paid Time Off (PTO)
• Paid Holidays and Floating Holiday
• Wellness Time Off
• Health, Dental, and Vision Insurance Plans
• 403(b) Retirement Plan with employer match
• Tuition Reimbursement
• Legal Shield, FSA, Life Insurance, Employee Assistance Program (EAP), and Short/Long-Term Disability

Position Summary:  The Medical Assistant performs a variety of basic and routine patient care and clerical duties to assist medical providers in the care and treatment of patients. The primary function is to room patients and facilitate patient provider schedule. 

Essential Job Functions:

• Demonstrates a high level of understanding of HIPAA, PHI and OSHA regulations
• Answers and returns all calls in a timely manner; assesses callers' needs and directs to appropriate personnel when required
• Schedules patient appointments in a productive and efficient manner
• Schedules patient translation services as needed
• Promptly and accurately updates electronic health records (EHR), including financial and demographic information
• Responds to clinical triage calls
• Promptly coordinates scheduling of new patient referrals, gathers necessary information, and schedules appointment accordingly
• Create new patient packets 
• Accurately collects co-pays, deductibles and other out of pocket expenses at time of visit
• Follows up with patients to reschedule any missed appointments
• Assisting with prior authorizations.
• Promptly schedules new and follow-up appointments.
• Rooming patients, including updating medical history and medication list in EMR
• Accurately takes and records patient vitals in EMR
• Prepares patient for examinations
• Provides patient education
• Assists provider during exams and/or procedures
• EKG set-up and testing
• Spirometry set-up and testing
• Removes sutures and changes dressings
• Perform basic phlebotomy testing and draws
• Collects and preparing laboratory specimens to include appropriate labeling
• Collects throat, wound and sputum specimens and urine cultures
• Cleans and sterilizes instruments and disposes of contaminated supplies
• Prepares and administers medications and immunizations (intramuscular, intradermal, and subcutaneous), as directed by a licensed provider
• Tracks and maintains inventory of medical, lab, or office supplies and equipment
• Transmits prescription refills, as directed
• Other duties may be assigned.

Qualifications

Qualifications:

Medical and or Dental front office experience preferred. Must be willing to understand and practice the organization’s mission, vision and core values. Experience working in a clinical setting preferred.

Education:

High School diploma or higher degree required. Dental or Medical Assistant certificate preferred. Bi-lingual (Spanish) preferred.

Software Utilized:

Experience using electronic health records and general billing knowledge required. Experience working with basic office and database computer programs, including familiarity with Microsoft Outlook, Word, Excel, Access, SharePoint and the internet.  

Knowledge, Skill and Ability:

Basic knowledge of HIV, STIs, PrEP and other prevention methods. Ability to successfully resolve difficult conversations and/or situations. Cultural Competency/Sensitivity. Excellent communication, client relations and management skills. Highly organized and detail oriented. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. This position requires personal and professional accountability; self-management and initiative; dedication to quality improvement, professional integrity and research ethics and cultural competency. Must demonstrate accuracy, efficiency and excellent organizational skills. Must demonstrate effectiveness in the following areas:  task management; teamwork; time management; and communication with teams, managers, clients, and company consultants.

Material and Equipment Directly Used:

Works with standard office equipment including computer work station, printers, copiers, scanners and fax machine. Works with word processing software, spreadsheet applications, and presentation software. Communicates with clients and vendors using the telephone, e-mail, the Internet, and fax.

Physical Demands and Work Conditions:

Works in an office environment. Requires ability to lift up to 45 pounds of materials. Requires clear speaking ability and the ability to use a telephone for extended periods. Requires ability to view a computer screen (near acuity). Requires fingering agility for keyboarding and using a telephone and other office equipment.

Salary : $24 - $26