Statewide Health Access Program Coordinator

Description

Position: Health Access Program Coordinator
Classification: Non-Exempt
Reports to: Senior Health Access Program Manager
Location: Grand Junction (Statewide eligibility, regionally posted)

Hybrid available after 90 days 

Starting Salary:

• $20.16 per hour (for 3 years or less of relevant experience)
• $21.12 per hour (for 3 years of relevant experience)

About Us:

At Colorado Health Network (CHN), our greatest asset is our people. We believe in the power of diversity and actively encourage applicants who bring lived experiences related to this role. We embrace and celebrate the unique backgrounds, perspectives, and talents that our employees bring to their work. Our collective diversity enriches our culture, strengthens our reputation, and drives our commitment to the communities we serve.

We are proud to offer an inclusive and supportive workplace where equality of opportunity and fair treatment are at the heart of everything we do. All individuals, regardless of their background, are encouraged to apply. We are committed to fostering an environment where differences in age, color, disability, HIV status, ethnicity, gender identity or expression, sexual orientation, and more are not just accepted, but valued.

Is This You?

Are you passionate about improving people's lives and helping them navigate complex healthcare systems? Do you thrive in an environment that values service, innovation, wellness, and integrity? If so, you might be the perfect fit for this role.

We are looking for an empathetic, organized, and resourceful individual to join our team as a Health Access Program Coordinator. In this position, you will play a crucial role in supporting individuals in accessing health insurance and the services they need to live healthier lives.

General Benefits:

As a full-time employee at CHN, you will receive a comprehensive benefits package that includes:

• Paid Time Off (PTO)
• Paid Holidays
• Floating Holidays
• Wellness Time Off
• Health, Dental, and Vision Insurance
• 403(b) Retirement Plan with Employer Match
• Tuition Reimbursement
• Legal Shield, FSA, Life Insurance, Employee Assistance Program (EAP), Short-Term and Long-Term Disability Insurance

Position Summary:

The Health Access Program Coordinator is responsible for overseeing the coordination and delivery of services related to the State Drug Assistance Program (SDAP). This role focuses on assisting clients with health insurance enrollment, ensuring eligibility, and supporting individuals as they navigate the healthcare system. You will be the primary point of contact for clients seeking assistance with enrolling in insurance plans and ensuring they receive the support they need.

Essential Job Functions:

• Client Education: Inform clients and the public about SDAP and related healthcare reforms, ensuring they understand their options and benefits.
• Collaboration: Work closely with AIDS Service Organizations, the Colorado Department of Public Health and Environment (CDPHE), and other stakeholders to address and troubleshoot any challenges related to Health Access Programs.
• Client Enrollment: Assist clients in completing program enrollment for health insurance plans, including Connect for Health Colorado, Colorado Medicaid, and Medicare.
• Paperwork Support: Guide clients through the process of completing required forms and documentation for program participation.
• Data Management: Collect, process, and compile client data for accurate program reporting and record-keeping.
• Invoice Coordination: Oversee invoice processing and bill payments for clients enrolled in SDAP.
• Problem-Solving: Collaborate with clinics, pharmacies, and other partners to troubleshoot and resolve any issues clients may face in accessing healthcare or medications.
• Resource Management: Serve as a knowledgeable resource for clients seeking assistance with health insurance and healthcare access.
• Relationship Building: Maintain positive, professional relationships with clients and community partners to ensure seamless service delivery.
• Additional Responsibilities: Perform other duties as assigned to support the goals of the Health Access Program.

Qualifications

Preferred Qualifications:

Experience in a similar capacity, preferably as a Certified Application Counselor or Health Coverage Guide with Connect for Health Colorado, HealthCare.gov or another insurance marketplace; experience with direct client contact, and/or a customer service background; knowledge of health insurance and health care system. Ability to prioritize workload, function independently and collaborate with colleagues; strong attention to detail; demonstrated written and verbal communication skills; a working knowledge of Microsoft Office; training in cultural competency; knowledge of HIV and related issues. Spanish/English bilingual applicants preferred.

Education:

Bachelor’s Degree in Human Services, Public Health or related field preferred, but equivalent experience also considered.

Software Utilized:

Experience working with basic office and database computer programs, including familiarity with Microsoft Outlook, Word, Excel, Access, SharePoint and the internet.

Material and Equipment Directly Used:

Works with standard office equipment including computer work station, printers, copiers, scanners and fax machine. Works with word processing software, spreadsheet applications, and presentation software. Communicates with clients and vendors using the telephone, e-mail, the internet, and fax.

Physical Demands and Work Conditions:

Works in an office environment. May travel to offsite locations. Requires ability to lift up to 50 pounds of materials. Requires clear speaking ability and the ability to use a telephone for extended periods. Requires ability to view a computer screen (near acuity). Requires fingering agility for keyboarding and using a telephone and other office equipment.

Application deadline: Open Until Filled

Salary : $20 - $21