Courtesy Posting: Regional Manager - Non-Licensed, Bridges Of Colorado

POSITION INFORMATION

To supervise and support the Bridges service professionals and senior Bridges service professionals in their advocacy for the Bridges participants in gaining access to meaningful services and resources with a trauma-informed, socially-just approach. This pivotal role directly assists the court liaisons via formal and informal education, mentoring, performance feedback, and problem-solving with their caseload.

Reports To:

Clinical Director

MISSION STATEMENT

Established in 2018, Bridges of Colorado places -service professionals across Colorado's 23 judicial districts to serve defendants (referred to as participants) in the criminal justice system who have significant mental health needs. Individuals with high acuity mental health needs are ten times more likely to be jailed and nationally there are three times more individuals with serious mental illness in jails or prisons than in hospitals. Bridges has been identified nationwide as a promising practice that focuses on the whole person. It is intentionally designed to address disparities often experienced by this population in the criminal justice system. Bridges service professionals advocate for each participant’s inherent worth and dignity by centering their lived experiences and voice to ensure their behavioral health best interests. At its very core, Bridges is person-centered advocacy rooted in solution-focused, collaborative practices intended to promote positive outcomes for participants

STATEMENT OF DUTIES

Position Location and Travel Requirements

Bridges supports and fosters a flexible workplace for its employees. Upon initial employment, the supervisor will make a workplace determination which best suits the needs of Bridges and the employee’s role. This position will work from home with regular in-person requirements to meet business needs (i.e. court hearings, participant meetings) and regional and state travel, depending on the particular assignment. Employees are expected to be readily available to meet business and last-minute needs. Occasional travel to the Bridges office in Denver is to be expected. Reliable transportation will be required.

Accommodations

The Office of Bridges of Colorado is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation, please direct your inquiries to Jori Dovey, People & Culture Director, jori.dovey@bridgesofcolorado.gov.

Compensation

We are proud of our equity-conscious pay scale for all positions, providing livable wages, robust benefits, and meaningful time-off policies.

This position's hiring pay is salaried. Pay for this position is $83,391 to $102,800. For equity, the pay for this position (and all Bridges positions) is based upon the cost-of-living adjustment for the Denver metro area. Actual compensation offered will be determined based on prior experience, education, knowledge, skills, and abilities relevant to the position. As a person grows in this role, the full pay range is currently $89,391.00 to $120,678.00.

In addition, we offer a comprehensive benefits package that includes health, dental, and vision coverage for spouses, families, and domestic partners; employer-paid basic life and AD&D insurance and short and long-term disability insurance; Public Employee Retirement Association (PERA) benefits; family and parental leave benefits; generous paid time off. Click here for further information about State of Colorado employee benefits.

We also offer professional and career development opportunities, including clinical supervision toward relevant licensure. A cell phone will be provided, along with a hybrid work arrangement when feasible for your position’s responsibilities. Each employee will receive a laptop for their home office or travel for work. All employees will also receive exclusive parking at a discounted rate near the Ralph Carr Judicial building for easy access to the in-person meetings in Denver.

ADDITIONAL COMMENTS

Location of position (city): 6th, 7th, 12th, and 22nd Judicial Districts (one position)

ESSENTIAL FUNCTIONS

About the Role

This role exemplifies our values of being

Person-Centered by

• Supporting Bridges service professionals in providing ongoing, personalized engagement with participants through person-centered, solution-focused case management.
• Supervising 8-10 employees in the Brides service professional job series across the assigned district(s) or region. Responsibilities include training; planning, assigning, and directing work; quality control, and time management of delivery of services to participants. Leads or provides input into and participates in discipline, dismissal, and hiring processes of employees.
• Ensuring Bridges service professionals conduct intake, screening, and assessment with participants in a timely manner that is in alignment with person-centered practices.
• Assisting Bridges service professionals to determine appropriate, meaningful, and culturally responsive referral and treatment options. As needed, help them to identify existing programs, community agencies, and payor sources (such as Medicaid) to support participant engagement with the most appropriate services.
• Providing support to Bridges service professionals as they work to make direct connections to, and support engagement with, a wide range of services for participants, including, but not limited to, inpatient, outpatient, and out-of-custody competency evaluations and/or restoration services, case management services, behavioral health services or psychiatric services or supports, and employment, housing, and other social supports.
• Engaging in all aspects of the program in ways that humanize participants, including practicing trauma-informed care, culturally competent responses, and providing advocacy when participant well-being is at significant risk. Identify areas for staff growth or improvement and guide and oversee them accordingly. Identify when a supervisee may not be able to appropriately serve a participant or case and make staffing adjustments as necessary
• Supervising Bridges service professionals in ways that support workplace sustainability and well-being of them, including practicing trauma-informed care, culturally competent responses, and swift responses when BSP safety is at risk.
• Providing leadership for, development of, or participation in onboarding, education, communities of practice, team meetings, and professional development opportunities as recommended or required by Bridges leadership.

Solution-Focused by

• Supporting Bridges service professionals in informing judicial officers and attorneys (via reports to the court and appearances at court hearings) in a timely manner about participant needs regarding mental health, social determinants of health, and equitable access to related services, including community-based services.
• Ensuring Bridges service professionals inform judicial officers and attorneys in a timely manner about available and appropriate behavioral health services and supports, competency evaluations, restoration to competency services, and other relevant decisions, barriers, and issues facing individuals with behavioral health conditions who are involved with the criminal justice system.
• Supporting Bridges service professionals in their role as a resource for Court and Parties to the case. (The BSP shall not be an independent party in a case nor serve in a role intended to monitor compliance with a court order by a Party or other person associated with a case.) Provide leadership and guidance to supervisees when there are challenges maintaining the neutral, behavior-health-focused role of the service professional.
• Identifying gaps or areas of need in the local or state network of behavioral health services and work with Bridges leadership to pursue solutions.

ESSENTIAL FUNCTIONS CONT.

• Functioning as a resource expert across the assigned district(s) and region.
• Supporting Bridges service professionals in advocating for the behavioral health best interests of participants with judicial officers and attorneys by engaging the highest standards of integrity, professionalism, and legal neutrality.

Collaborative by

• Fostering collaboration and communication between behavioral health and criminal justice systems in ways that promote positive outcomes and ensure participants are treated fairly and humanely, regardless of their behavioral health history or mental state.
• Supporting Bridges service professionals as they work with judicial officers, attorneys, jails, hospitals, and service providers to address system gaps and barriers and promote positive outcomes for participants in assigned cases.
• In partnership with Bridges service professionals provide informal non-case specific consultation, education, and advocacy with court and community partners across the assigned region in order to address systemic barriers across both the behavioral health and criminal justice systems.
• Serving in lead role for addressing community-based gaps, barriers, problem-solving, and initiating needs-based projects and solutions in assigned region across judicial districts in alignment with education materials, strategies, and priorities identified by Bridges leadership.
• Serving as a subject-matter specialist to the statewide team on topic(s) as assigned. Monitor existing laws, policies, best practices, and relevant changes in assigned topic(s) pertaining to Bridges.
• Providing consultations to Bridges service professionals statewide regarding the assigned topic(s) and provide additional support on individual cases as needed.
• Providing education to Bridges service professionals statewide and other court and community partners regarding the assigned topic(s) by creating fact sheets for publication and developing and delivering educational sessions as needed.

Other Responsibilities

This is a dynamic position where the scope of responsibilities and duties will evolve, and the incumbent should anticipate fulfilling other duties as assigned that are reasonable and necessary to fulfill the Bridges mission. The ideal candidate for this role is expected to not only possess the ability to fulfill the outlined duties but will also be a proactive, adaptable, and capable contributor to the development of the role’s scope and responsibilities, aligning them with the evolving needs of the Office.

SUPERVISORY DUTIES: Will provide direct supervision of employees in the Bridges service professional job series.

MINIMUM QUALIFICATIONS

• Graduation from an accredited college or university with a bachelor’s degree in social justice, social work, sociology, criminology, or a related field.
• Minimum of four (4 ) years work experience in criminal justice, behavioral health, or related field, including at least two (2 ) years of direct employment supervision.
• Demonstration of expertise and experience in a subject matter relevant to the core mission of Bridges, including rural and resort communities, juveniles, guardianship, family, cultural responsivity, housing and transitions, benefits enrollment, competency, and other related subject matter.
• Demonstration of professional alignment with Bridges values, culture, and principles of justice and equity throughout the organization.

OR

• At least two (2 ) years as an employee or contractor with Bridges may substitute for the minimum qualifications above, with additional specialized training that may be required upon hire.
• Years of relevant work experience may substitute for the educational requirement with the exception of any required licenses, certifications, or accreditations.
• Years of education may substitute for the work experience requirement.
• Relevant lived experience could be considered as a substitution for educational and/or work experience with the exception of any required licenses, certifications, or accreditations. Please contact Jori Dovey, jori.dovey@bridgesofcolorado.gov, to determine whether your lived experience substitutes for any of the minimum qualifications.