What are the responsibilities and job description for the Community Health Worker - Families Forward Resources Center position at Colorado Nonprofit Development Center?
ABOUT FAMILIES FORWARD RESOURCE CENTER
Families Forward Resource Center (FFRC) is a full-service family resource center providing supportive services and programs to northeast Denver and north Aurora metro areas. Our mission is to enrich entire families through partnerships and services that create a safe, healthy, and connected community. FFRC has been serving the Far Northeast Denver and Aurora communities for over 20 years. FFRC’s flagship program, Healthy Babies, Strong Families, is dedicated to advancing Black Birthing Justice through the provision of direct services, case management, resource navigation, and group-based education and system’s level change through community partnerships, collaboration, coordination, and advocacy.
POSITION SUMMARY
Families Forward Resource Center (FFRC) is seeking two full-time Community Health Workers (CHWs) to support participants in our Healthy Babies, Strong Families program. Our team’s CHWs provide intentional, trauma-informed, and proactive case management and resource navigation services to program participants to eliminate perinatal health inequities including maternal and infant health, including the administration of appropriate screening tools and provision of evidence-based health education.
To be successful in this role, CHWs need to be dedicated to Black birthing justice, forward thinking, innovative, reflective, and detail oriented. FFRC team members are expected to commit to life-long learning to expand expertise, advance programmatic and organizational support to program participants and community and engage in quality improvement efforts to optimize supports and services.
CHWs support a team-based approach and demonstrate enthusiasm for connecting program participants to internal resources including lactation support, group education, mental wellness support, doula support, and fourth trimester care.
ESSENTIAL DUTIES
Under the supervision of the Healthy Babies Program Manager, the Community Health Workers will :
- Provide postpartum case management support and resource navigation
- Utilize motivational interviewing techniques to identify needs and supportive opportunities
- Complete appropriate screenings and assessments to determine direction of case management support including, but not limited to depression screening, interpersonal violence screening, and grant-specific data collection tools
- Assess client health / psychosocial / environmental needs on an ongoing basis
- Provide home visitation utilizing Parents and Teachers curriculum
- Encourage participation in internal FFRC support including lactation support, group education, mental wellness support, doula support, and fourth trimester care and coordinate warm-hand offs to team members
- Maintain regular contact with program participants including home visits, office visits, phone, text, and virtual visits
- Provide one on one evidence-based health education
- Utilize required curriculum(s) to support participants and families including, but not limited to,
- Infant feeding support including breastfeeding initiation and duration
- Safe sleep
- Tobacco cessation
- Partner involvement
- Reading
- Health insurance coverage
- Prenatal care attendance
- Postpartum visit attendance
- Preventative care visit attendance
- Well-child visit attendance
- Participate in in-person program recruitment as directed and decided with supervisor
- Attend and actively participate in community outreach events approximately two to six hours per month
- Utilize case management database for active case management, tracking, monitoring, and assessing participant engagement, support, goals, outreach, and encounters
- Complete required trainings and maintain appropriate credentials
- Maintain positive rapport with program participants, community members, organizational partners, and coworkers
- Exhibit professional demeanor with program participants, community members, organizational partners, and co-workers
- Other duties as assigned
Knowledge, Skills, Abilities and Accountabilities
MINIMUM QUALIFICATIONS
Education / Experience
PREFERRED QUALIFICATIONS