Salaried Director of Housekeeping - Marriott Colorado Springs

• Assign personnel to established work areas or specific project duties.
• Plan and coordinate project work to ensure proper frequencies are maintained.
• Ensure staff receive proper orientation, initial training, and ongoing education, and that duty lists are regularly reviewed and kept up to date.
• Monitor associates' attendance and take proactive action when patterns of absenteeism are observed.
• Provide guidance and motivation to associates to help them perform to their fullest potential, and discipline when necessary, following progressive disciplinary guidelines.
• Maintain proper supply control guidelines, ensuring staff are trained in the correct use of all chemicals.
• Conduct Quality Assurance Inspections, proactively identifying and addressing facility concerns, and ensuring follow-up actions are completed promptly.
• Ensure high standards of cleanliness and service are maintained, addressing client concerns and monitoring service binders daily.
• Assign and monitor the use, cleaning, and maintenance of equipment, ensuring all equipment is clean, organized, and professional in appearance at all times.
• Manage records, logbooks, and necessary documentation, keeping them current and accurate.
• Conduct associate performance evaluations with guidance and approval, and participate in disciplinary meetings and corrective actions as needed.
• Attend and participate in departmental staff meetings, ongoing staff development, and training sessions as required by the company and facility.
• Maintain a safe work environment, report unsafe equipment or practices, and participate in the department safety program.
• Ensure that all housekeeping offices, storage areas, and closets are clean, organized, and well-maintained at all times.
• Handle special requests or projects and assist housekeepers when necessary.
• Respond to concerns and requests with a sense of urgency, taking necessary corrective actions and following up in a timely manner.
• Ensure the integrity of facility security is maintained at all times.
• Prepare reports, disciplinary notices, and variance documentation, conducting follow-up investigations and reporting findings to the appropriate leadership.
• Lead and facilitate team meetings, training sessions, and department performance reviews.
• Conduct regular walk-throughs with the General Manager and Property Engineer to ensure property standards are upheld.
• Perform any other duties as requested by the General Manager.

Opportunity for Growth: This position has the potential for advancement as it offers an exciting pathway for career growth within our organization.

Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.

Our Values: People First, Integrity, Excellence

• People First: A talented, diverse, and passionate team working together with respect.
• Integrity: Honesty and accountability to ourselves and colleagues.
• Excellence: Surpassing expectations through dedication and innovation.

Benefits: By joining the Marriott Colorado Springs Hotel team, you'll enjoy a range of valuable benefits, including:

• Exclusive discounts on room rates and experiences at our award-winning hotels.
• Comprehensive financial and retirement solutions.
• Performance-based incentives and bonuses.
• Generous paid time off.
• Exciting perks and discounts.
• Professional guidance and support.
• Competitive health insurance plans.
• Skill-enhancing job training.
• Educational opportunities for career growth.
• A strong emphasis on work-life balance.

To excel in this role, you should have the following qualifications:

• At least 7 years of progressive experience in a hotel or a related field; or a 2-year college To excel in this role, candidates should have the following qualifications:
• At least 7 years of progressive hotel or related field experience; OR a 2-year degree with 5 years of experience; OR a 4-year degree with 3 years of experience.
• Proven supervisory experience.
• Proficiency in Windows, spreadsheets, and word processing systems.
• Valid driver's license (as applicable).
• Strong problem-solving skills and the ability to work under pressure.
• Ability to evaluate complex information and make sound decisions.
• Excellent communication, listening, and interpersonal skills.

If you are an enthusiastic and dedicated individual with a passion for training, cleanliness, and service excellence, we encourage you to apply for the DOH position at the Marriott Colorado Springs Hotel. Join our team and contribute to elevating our guest experience while enjoying the benefits of being part of the Pyramid Global family.