What are the responsibilities and job description for the Applications Senior (Operational Technology) position at Colorado Springs Utilities?
Applications Senior (Operational Technology)
Our Enterprise Real-Time Data Solutions (ERDS) Team is responsible for collecting and monitoring real-time data from our plants while supporting employees across our four utility services (natural gas, electric, water, and wastewater) to ensure safe, reliable, and efficient plant operations. Our team uses AVEVA PI to collect and analyze plant data and build custom data visuals and dashboards to help inform decision-making and action around plant operations.
We are hiring an Applications Senior to provide customer support for our team's applications (SKF, AVEVA PI, EtaPRO) while assisting end users with understanding compliance data and its relation to their systems and reports. If you have experience with providing applications end user support, and performing requirements gathering to understand needs, we want to hear from you!
How Will You Make an Impact?
- Providing customer support for our team's applications, such as SKF, AVEVA PI platform, and EtaPRO
- Assisting users with understanding compliance data and how it relates to their systems and reports
- Reviewing or modifying data calculations used for compliance reporting or visualization dashboards
- Reviewing compliance documentation to verify all compliance requirements are met in the reporting process
- Reverse engineering existing reports to troubleshoot data issues or make enhancements, as well as multi-step calculations that transform data from data inputs to report outputs
- Designing data-rich visualization dashboards and working with customers to create new data points
- Developing tools to enhance productivity for operational groups
Who You Are
- Demonstrated experience providing end user support for applications; experience with AVEVA PI, SKF, and/or EtaPRO is valued
- Experience with requirements gathering to understand user needs and develop effective solutions
- Programming experience with VBA, Microsoft .Net, PowerShell, AFSDK, and/or Python is valued
- Experience with Oracle and Microsoft SQL Server Databases is valued
- Experience with querying and integrating with time series and relational databases is valued
Our Commitment to Our Employees
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.
- Time Off – Because everybody needs time off to recharge
- Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year
- Personal Leave –3 days per year of personal leave
- Paid Holidays –12 paid holidays per year
- Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather
- Vacation Buy – Purchase up to 40 hours of additional vacation time
- Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire
- Medical – Select from three comprehensive medical plans, starting at $0 per month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA). (effective the 1st of the month following your start date)
- Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements
- Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage (effective the 1st of the month following your start date)
- Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery (effective the 1st of the month following your start date)
- Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans
- Disability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase (effective the 1st of the month following your start date)
- Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more
- Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones (effective the 1st of the month following your start date)
- Life Insurance – Company-paid life insurance and supplemental coverage available (effective the 1st of the month following your start date)
- Tuition Reimbursement – Employees are eligible to receive up to $5,250 annually for Tuition Reimbursement
- Qualifying Public Service Employer – Payments made towards student loans may qualify for the Public Service Loan Forgiveness Program
