What are the responsibilities and job description for the Assistant IT Coordinator position at Colorado State University?
Classification Title
Temporary Hourly
Employment Category
Temporary
Is this an Hourly position?
Yes
Work Hours/Week
0-40
Overtime Eligible?
Yes
Position Location
Fort Collins, CO 80523
Does this position qualify for hybrid or remote work?
No
Description of Work Unit
The Department of Psychology is in CSU’s College of Natural Sciences along with seven other departments: Biochemistry and Molecular Biology, Biology, Chemistry, Computer Science, Mathematics, Physics, and Statistics. The Department serves approximately 1400 undergraduate majors and 100 graduate students, with approximately 30 full-time faculty members distributed across five doctoral programs: (1) Applied Social and Health Psychology, (2) Cognitive Neuroscience, (3) Cognitive Psychology, (4) Counseling Psychology, and (5) Industrial/Organizational Psychology. The Department also offers two Master’s degrees: (1) Master’s in Addiction Counseling and (2) Master’s in Applied Industrial/Organizational Psychology, which is an online degree. The Department houses several service centers including the Psychological Services Center, supporting graduate training objectives in counseling psychology while serving the CSU population’s mental health needs; the Center for Meaning and Purpose, which focuses on acquiring, creating, and disseminating knowledge about enabling meaning, well-being, and positive health; and the Aging Clinic of the Rockies, which focuses on research, clinical services, and outreach for older adults in the community.
The Department proudly boasts the Tri-Ethnic Center for Prevention Research that concentrates on social problems that affect rural areas. Additionally, the department has an externally funded occupational health psychology training program, funded by the National Institute for Occupational Safety and Health (NIOSH) Education and Research Center which provides financial resources to support graduate student education, research, and professional development.
The Department is primarily housed in the Behavioral Sciences Building, a building that was completed in 2010 and was designed to meet LEED Gold Certification standards for environmental quality, innovative design, sustainability, and efficiency. The Behavioral Sciences Building includes office space for all full-time faculty and graduate students, meeting and seminar rooms, state-of-the-art classrooms, numerous lounge and study areas, and a wi-fi café. Also included are faculty research laboratories in cognitive psychology, neuroscience, and sensation and perception that have been designed to specification. More information on the Department can be obtained on the Department’s website: http://www.colostate.edu/Depts/Psychology
Search Contact Email
ginger.lacy-gill@colostate.edu
Position Summary
Reporting to the IT Coordinator or Psychology, the Assistant IT Coordinator is responsible for: new computer setup, new technology setup (including: displays, printers, and attaching equipment to computers (if necessary), computer maintenance, troubleshooting and repair of computers and installation of programs necessary for operation.
The Assistant IT Coordinator will work independently or under the direction of the IT Coordinator to establish a working environment suitable to the department’s needs. Including communication between end users and IT staff, as well as first rate customer service.
This position relies on a balanced technological skill set including technical capability (analysis, troubleshooting and repairing) and functional capability (tech support, documentation, and training when necessary). Experience with troubleshooting, repair and customer service are critical to the success of this position.
The successful candidate for this position possesses a keen attention to detail, brings strong problem solving skills, and enjoys providing quality customer service to their clients. This IT position is best for someone who enjoys working independently while occasionally working with a team to support highly complex departmental information technology systems. The selected candidate is on who will be comfortable working in high stress situations, and a person who is able to communicate with others who might not understand technical terms. This excellent communicator will be able to easily translate the needs of the departments into elegant, useful technology services with a passion for creating efficient and excellent user experiences. He/She embodies a commitment to providing an inclusive and welcoming environment that supports all forms of diversity, being compelled to eliminate systematic barriers that prevent the realization of a positive and inclusive campus climate for all.
The Assistant IT Coordinator will work independently or under the direction of the IT Coordinator to establish a working environment suitable to the department’s needs. Including communication between end users and IT staff, as well as first rate customer service.
This position relies on a balanced technological skill set including technical capability (analysis, troubleshooting and repairing) and functional capability (tech support, documentation, and training when necessary). Experience with troubleshooting, repair and customer service are critical to the success of this position.
The successful candidate for this position possesses a keen attention to detail, brings strong problem solving skills, and enjoys providing quality customer service to their clients. This IT position is best for someone who enjoys working independently while occasionally working with a team to support highly complex departmental information technology systems. The selected candidate is on who will be comfortable working in high stress situations, and a person who is able to communicate with others who might not understand technical terms. This excellent communicator will be able to easily translate the needs of the departments into elegant, useful technology services with a passion for creating efficient and excellent user experiences. He/She embodies a commitment to providing an inclusive and welcoming environment that supports all forms of diversity, being compelled to eliminate systematic barriers that prevent the realization of a positive and inclusive campus climate for all.
Position Minimum Qualifications
- Bachelor’s degree from an accredited institution or equivalent experience
- Minimum of five years of professional experience in troubleshooting and repair of computers within a College or University setting
- Minimum of one year of professional experience in designing and implementing complex computer systems
- Experience with customer service and excellent communication skills
Preferred Qualifications
- Experience with both Windows and Mac computer set up, troubleshooting and repair
- Understanding of basic software licensing
- Experience with installation of programs necessary for departmental operations (Office, Endnote, Adobe, etc.) and maintenance of said programs
- Experience with Qualtrics and E-Prime for support of research initiatives in Psychology
- Experience with data analysis programs such as SPSS, SAS, R, R studio
- Experience with sophisticated psychology technology equipment including EEG systems, motion tracking systems and Biopac systems
- Knowledge in HTML and PHP
- Evidence of personal initiative and ability to independently pursue solutions as needs are identified
Posting Details
Working Title
Assistant IT Coordinator
Posting Number
202500052T
Department
Psychology
Salary Range
26-29
Employee Benefits
Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment to diversity, equity and inclusion, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
- Review our detailed benefits information here.
- Explore the additional perks of working at CSU here.
- For the total value of CSU benefits in addition to wages, use our compensation calculator.
Close Date
02/09/2025
Special Instructions to Applicants
CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.
References will not be contacted without prior notification to candidates. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
References will not be contacted without prior notification to candidates. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
EEO Statement
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.
Diversity Statement
Demonstrated knowledge of, and relevant ability with, culturally diverse communities among potential target and constituent populations
Essential Job Duties
Job Duty Category
Computer setup, maintenance and repair
Duty/Responsibility
Remove from package, install additional equipment (as necessary), and set up new computers for both Windows and Mac. This includes: adding additional RAM, additional hard drives, or components requested by user. As well as installation of pre-set (by department) programs necessary for daily operations (Including Office, Adobe Pro, security software, and Firefox). Delivering computer to end user, set up in office or lab, and configuring device/programs to meet user’s needs.
Assists in maintaining, documenting, and providing technical support for the department’s computer systems and software.
Assists in maintaining, documenting, and providing technical support for the department’s computer systems and software.
Percentage Of Time
80
Job Duty Category
Program maintenance
Duty/Responsibility
Renew licenses, maintain updates, and in general, make sure programs are operational on department computers.
Percentage Of Time
20
References
Minimum References Required
2
Maximum References Required
2
