What are the responsibilities and job description for the Building Services Facility Assistant Supervisor position at Colorado State University?
Position Location
Fort Collins, CO
Work Location
Position is fully in-office/in-person
Research Professional Position
No
Posting Number
202500450AP
Position Type
Admin Professional/ Research Professional
Classification Title
Technical/Support II
Number of Vacancies
Work Hours/Week
40
Proposed Annual Salary Range
$55,000-$60,000
Employee Benefits
Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
- Review our detailed benefits information here.
- Explore the additional perks of working at CSU here.
- For the total value of CSU benefits in addition to wages, use our compensation calculator.
Desired Start Date
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on
04/21/2025
Description of Work Unit
Housing & Dining Services
Please visit https://hr.colostate.edu/prospective-employees/our-people/ to learn about joining Housing & Dining Services (HDS) as the largest department on campus with 450 full-time staff and 1,700 hourly and student staff, and nearly 8,300 students live on campus. HDS is responsible for the management, finance, administration, and program development of all University housing facilities, including residence halls, university apartments, and Mountain Campus.
As a department, HDS works to create dynamic housing and dining experiences that enhance personal growth and global engagement. We do this through implementation of our values of customer first service, commitment to students and staff, integrity, respect and teamwork, inclusiveness and diversity, innovation and stewardship.
HDS Facilities
Housing & Dining Facilities is a work unit within Housing and Dining Services which provides care and stewardship for the 2.5 million square feet of CSU’s living centers and dining facilities. We are a customer-first service organization, delivering a variety of services including skilled labor, environmental services, warehousing, movable assets, renovation and construction oversight, and all associated facilities management functions. We are committed to our students, staff, and the CSU community. We Facilitate Success.
WORKING AT CSU
CSU was recently ranked first among Colorado-based educational employers and fifth among all in-state employers in Forbes magazine’s “America’s Best Employers by State!” Top Public Research University.
Colorado State University has a campus culture that is driven by a desire always to do better and a vision to be the best place to learn, work, and discover. Our Principles of Community – Inclusion, Integrity, Respect, Service, and Social Justice – reflect our core values and support CSU’s mission and vision of access, research, teaching, service, and engagement. Each member of our community has a responsibility to uphold these principles when engaging with one another and acting on behalf of the University. For more information visit: https://hr.colostate.edu/prospective-employees/our-people/.
CSU Land Acknowledgement
Colorado State University acknowledges, with respect, that the land we are on today is the traditional and ancestral homelands of the Arapaho, Cheyenne, and Ute Nations and peoples. This was also a site of trade, gathering, and healing for numerous other Native tribes. We recognize the Indigenous peoples as original stewards of this land and all the relatives within it. As these words of acknowledgment are spoken and heard, the ties Nations have to their traditional homelands are renewed and reaffirmed.
CSU is founded as a land-grant institution, and we accept that our mission must encompass access to education and inclusion. And, significantly, that our founding came at a dire cost to Native Americans and peoples whose land this University was built upon. This acknowledgment is the education and inclusion we must practice in recognizing our institutional history, responsibility, and commitment.
Please visit https://hr.colostate.edu/prospective-employees/our-people/ to learn about joining Housing & Dining Services (HDS) as the largest department on campus with 450 full-time staff and 1,700 hourly and student staff, and nearly 8,300 students live on campus. HDS is responsible for the management, finance, administration, and program development of all University housing facilities, including residence halls, university apartments, and Mountain Campus.
As a department, HDS works to create dynamic housing and dining experiences that enhance personal growth and global engagement. We do this through implementation of our values of customer first service, commitment to students and staff, integrity, respect and teamwork, inclusiveness and diversity, innovation and stewardship.
HDS Facilities
Housing & Dining Facilities is a work unit within Housing and Dining Services which provides care and stewardship for the 2.5 million square feet of CSU’s living centers and dining facilities. We are a customer-first service organization, delivering a variety of services including skilled labor, environmental services, warehousing, movable assets, renovation and construction oversight, and all associated facilities management functions. We are committed to our students, staff, and the CSU community. We Facilitate Success.
WORKING AT CSU
CSU was recently ranked first among Colorado-based educational employers and fifth among all in-state employers in Forbes magazine’s “America’s Best Employers by State!” Top Public Research University.
Colorado State University has a campus culture that is driven by a desire always to do better and a vision to be the best place to learn, work, and discover. Our Principles of Community – Inclusion, Integrity, Respect, Service, and Social Justice – reflect our core values and support CSU’s mission and vision of access, research, teaching, service, and engagement. Each member of our community has a responsibility to uphold these principles when engaging with one another and acting on behalf of the University. For more information visit: https://hr.colostate.edu/prospective-employees/our-people/.
CSU Land Acknowledgement
Colorado State University acknowledges, with respect, that the land we are on today is the traditional and ancestral homelands of the Arapaho, Cheyenne, and Ute Nations and peoples. This was also a site of trade, gathering, and healing for numerous other Native tribes. We recognize the Indigenous peoples as original stewards of this land and all the relatives within it. As these words of acknowledgment are spoken and heard, the ties Nations have to their traditional homelands are renewed and reaffirmed.
CSU is founded as a land-grant institution, and we accept that our mission must encompass access to education and inclusion. And, significantly, that our founding came at a dire cost to Native Americans and peoples whose land this University was built upon. This acknowledgment is the education and inclusion we must practice in recognizing our institutional history, responsibility, and commitment.
Position Summary
This position is a Building Services Facility (BSF) Assistant Supervisor with second-level oversight of a building complex in the Housing & Dining Facilities organization. This position has ownership of the day-to-day operation of the assigned buildings as a working supervisor who completes a partial cleaning run daily and maintains control of supplies and equipment in balance with customer needs and cleaning procedures. This position assists and coordinates environmental services with Desk Services, University Housing staff, Conference & Event Services, Grounds, as well as students. In addition, will provide additional oversight for total building operation, both interior and exterior. The BSF Assistant Building Supervisor will assist with all tasks related to the building proctor tasks and leads to ensure all building needs are being addressed by collaborating with various campus and HDS-Facilities departments.
Under the general supervision of the BSF Building Supervisor this position is responsible for supervision of a portion of the Building Services staff in University Housing Residence Hall complexes, Dining Halls and Mountain Campus location. Supporting the BSF Supervisor with supervision for a team of up to fifteen FTE, student and non-student hourly staff including: Environmental Lead (SC), ES General Labor I (SC), Building Services Technician I and II (AP), Environmental Services Technicians (SC) and hourly staff. as needed. Direct supervisory duties include accountability for the use of equipment, space, and resources, and the completion of performance planning. This position is accountable, including TCP approvals, for actions and decisions impacting pay, status, and tenure of employees. This position may be required to issue corrective actions and address grievances and other disciplinary actions.
The BSF Assistant Supervisor is responsible for providing a safe and clean living and learning environment for students, staff and University guests by responding to daily cleaning and maintenance of Housing and Dining facilities with focus of sustainability and provides quality customer services to our residents and staff to include but not limited to, environmental services, mechanical maintenance, trads, lock shop, moveable assets, and administration and requires a high level of collaboration with these various areas of HDS-Facilities.
This position works collaboratively with the BSF Building Supervisor using good judgment and critical thinking skills in support of existing budget, new guidelines, market trends and procedures. This position is additionally responsible for recommending budget and staffing patterns; use of fiscal resources; developing training and safety programs; and maintenance, purchasing, and distribution of tools, parts, and equipment.
Under the general supervision of the BSF Building Supervisor this position is responsible for supervision of a portion of the Building Services staff in University Housing Residence Hall complexes, Dining Halls and Mountain Campus location. Supporting the BSF Supervisor with supervision for a team of up to fifteen FTE, student and non-student hourly staff including: Environmental Lead (SC), ES General Labor I (SC), Building Services Technician I and II (AP), Environmental Services Technicians (SC) and hourly staff. as needed. Direct supervisory duties include accountability for the use of equipment, space, and resources, and the completion of performance planning. This position is accountable, including TCP approvals, for actions and decisions impacting pay, status, and tenure of employees. This position may be required to issue corrective actions and address grievances and other disciplinary actions.
The BSF Assistant Supervisor is responsible for providing a safe and clean living and learning environment for students, staff and University guests by responding to daily cleaning and maintenance of Housing and Dining facilities with focus of sustainability and provides quality customer services to our residents and staff to include but not limited to, environmental services, mechanical maintenance, trads, lock shop, moveable assets, and administration and requires a high level of collaboration with these various areas of HDS-Facilities.
This position works collaboratively with the BSF Building Supervisor using good judgment and critical thinking skills in support of existing budget, new guidelines, market trends and procedures. This position is additionally responsible for recommending budget and staffing patterns; use of fiscal resources; developing training and safety programs; and maintenance, purchasing, and distribution of tools, parts, and equipment.
Required Job Qualifications
- Two (2) years of full-time experience providing custodial services for a commercial cleaning employer,
- of which must have included one (1) year of supervisory/work lead experience guiding a team in the execution of job tasks.
Preferred Job Qualifications
- Experience building and maintaining a positive work culture within a custodial team or similar environment demonstrating leadership and interpersonal skills.
- Delegation skills in a high-volume environment with the ability to prioritize ensuring the execution of tasks with experience adjusting to changing work demands, priorities, and deadlines.
- Experience providing a high level of customer service to both external and internal customers.
- Field experience in one of the following: Within a school district, commercial campus, residential multi-unit apartment complex, healthcare facility, assisted living facility, hotel, or other similar environment
- Responsible for determining the best use of resources, both human and fiscal, to complete work in a timely manner
- Experience with computer software and various mobile devices to manage work orders and communicate with team
- Experience with collaborating and sharing information with a variety of stakeholders
- Understanding, use and knowledge of safe work practices.
- Proficient verbal and written communication skills
- The ability to be team-focused and reliable.
Essential Duties
Job Duty Category
Supervision & Leadership
Duty/Responsibility
- Assist with supervision of full-time and hourly employees including responsibility for training, instruction, assigning work, provide oversight for all work completed within work unit and evaluating the quality of work performed.
- Serve as approver for employee use of sick, annual, and compensatory leave according to state, University, and department rules and policies
- Establish performance expectation and monitor adherence
- Compile, compose, lead meeting and sign mid-year and yearly performance plans and ratings for supervised employees
- Resolve informal grievances, complete and advise on corrective action and informal discipline
- Supervise, support, and lead staff in developing solutions and outlining work plans for environmental services functions, as required
- Ensure work performed is done so accurately, safely, and within specifications and standards, including completing weekly building inspections to ensure APPA 2 standards are being met based on task sheet responsibilities
- Provide and demonstrate working techniques
- Support all in-house processes and coordinate work with other supervisory positions
- Review and process material, equipment, and tool requests from supervised staff
- Determine schedules and coordinate the work of full time and hourly employees
- Determine staffing needs and assist in the hiring process for new and existing positions
- Provide all necessary training in consultation with the development department
- Establishes open communication with staff, support staff, and customers via individual contacts, meetings, training sessions, safety topics, etc.
- Clerical and administrative duties examples of but not limited to, pre-vacate inspections, furniture inventory, equipment inventory, apartment turnover sheets, apartment charge sheets, building walks, weekly area reports, and room inspections.
- Enforce and comply with HDS Facility Handbook, University Departmental Procedures, and Policies.
- Train, mentor, and work with employees on all environmental services and building tasks
- Serve as a leader on the HDS-Facilities Team including collaborating with other HDS-Facilities departments and addressing conflicts as they arise
Percentage Of Time
40
Job Duty Category
Strategic Planning & Administrative
Duty/Responsibility
- Assist in the development of an accurate and current deferred custodial database
- Play an integral role in determining future projects, project direction, and project completion
- Provide information for the development of short-term and long-term tactical and programmatic plans for all responsible areas including CES/MTC summer planning and annual cleaning projects
- Develop and implement process improvement plans and the implementation of sustainable new procedures, practice, and green cleaning procedures
- Determine appropriate budget and staffing patterns
- Identify and communicate cost savings ideas
- Contribute to developing training and safety programs
- Maintain, purchase, and distribute supplies, tools, parts, and equipment, as appropriate
- Ensure all equipment have a documented preventive maintenance plan
- Ensure that all facilities are inspected based on inspection pans/APPA 2 standards and task sheets
- Maintain records of inspection
- Coordinate and collaborate with other staff such as schedulers, electricians, etc. environmental services tasks.
- Assist to create an effective emergency plan for special circumstances like power outages etc.
Percentage Of Time
10
Job Duty Category
Custodial Services
Duty/Responsibility
- Keep residential living, learning, and dining environment clean and safe using “green” practices: environmentally safe chemicals, water conservation, recycling, conserving energy. Cleaning and/or disinfecting is performed for showers, toilets, walls, sinks, drains, vents, trash receptacles, ceilings, floors, mirrors, vanities, windows, appliances, furnishings, and all handhold surfaces.
- Provides clean-up for blood-borne pathogen situations not handled by EHS.
- Clean hall and room carpet in residential living, learning, and dining environments by vacuuming and shampooing.
- Clean hard surface floors by sweeping, mopping, buffing, stripping, and refinishing. Remove gum.
- Clean around outside of the building by picking up trash, sweeping, removing gum, washing sidewalks, and snow/ice removal. May provide building opening and lock-up procedures.
- Dispose of trash/recyclables from intimal/external receptacles.
- Provides seasonal “Hotel/Motel” summer conference services prepping residence hall rooms for guests Including set-ups, linens, making beds, removing trash, and providing maid service. Turning the rooms over numerous times, often requiring overtime (after work hours or on scheduled days off) to ready rooms and public areas for the next conference group.
- Supervises clean-up after construction projects.
- Use Personal Protective Equipment and safety procedures for the above tasks.
- Learn, apply, and demonstrate how to enter personal living space with an awareness/enforcement of privacy and discretion for residents and guests, dealing with living habits, state of undress, shyness, etc.
- Develop and maintain awareness/enforcement of student/guest behavior expectations, identifying “red flags” such as alcohol, drugs, firearms, unhealthy living conditions, etc. Remind the residents of personal safety (locking doors and windows, un-propping EXIT doors, etc.)
- Have appropriate social interactions with residents and guests and be aware of their personal space, using appropriate communication, and providing programmatic support.
- Train, mentor, and work with employees on the above existing tasks.
Percentage Of Time
35
Job Duty Category
Equipment, Supply, Tools, and Storage Shop Upkeep
Duty/Responsibility
- Maintain adequate inventory of critical supply, equipment, and tools for day-to-day operation, and emergency situations.
- Request replacement as appropriate
- Maintain equipment, supplies, tools, vehicles, and materials in a professional manner to promote safe and efficient completion of tasks
- Move, transport, stock supplies, materials, and tools necessary for the completion of tasks
- Coordinate with purchasing department to order and stock necessary supplies and equipment.
- Ensure appropriate equipment repair as necessary
Percentage Of Time
5
Job Duty Category
Customer Service, Same Day and Emergency Response
Duty/Responsibility
- Respond to building-related emergencies, which may include after -hours response outside the normal daily work schedule in order to meet University, Department, or customer needs.
- Report to work on CSU emergency closure days to provide coverage for building needs and providing excellent customer services
Percentage Of Time
5
Job Duty Category
Meeting Attendance and Other Duties
Duty/Responsibility
- Attend required training classes and seminars provided by HDS-Facilities to accomplish the above, including ethics, safety, diversity, communications, blood borne pathogen safety, and other applicable trainings
- Create a meeting schedule for your team
- Attend all meetings and department-sponsored functions
- Record time worked and leave requests in designated software system following Department and University policy
- Comply with Housing & Dining Facilities handbook, and University and Departmental policies and procedures
- Serve in an on-call capacity, as needed
- Other duties as assigned
Percentage Of Time
5
Application Details
Special Instructions to Applicants
To apply please provide a cover letter and resume. Please use your cover letter and resume to align your applicable experience with the minimum and preferred qualifications. Please provide contact information for 3 professional references and references will not be contacted without prior notification of candidates. This position will remain open until filled.
Excited about this role even if you don’t meet every preferred qualification? We are most interested in finding exceptional candidates and seek to make space for unique and relevant skills and attributes, including those coming from less traditional backgrounds. HDS is committed to building a diverse and inclusive community where unique experiences are valued and everyone has the opportunity to contribute. When you apply, rest assured that your materials will be assessed by a person and will be considered based on key competencies needed for success in the position. Please visit us at https://housing.colostate.edu/about/employment/ to learn about the culture and benefits of joining Housing and Dining Services.
Excited about this role even if you don’t meet every preferred qualification? We are most interested in finding exceptional candidates and seek to make space for unique and relevant skills and attributes, including those coming from less traditional backgrounds. HDS is committed to building a diverse and inclusive community where unique experiences are valued and everyone has the opportunity to contribute. When you apply, rest assured that your materials will be assessed by a person and will be considered based on key competencies needed for success in the position. Please visit us at https://housing.colostate.edu/about/employment/ to learn about the culture and benefits of joining Housing and Dining Services.
CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.
Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
Conditions of Employment
Pre-employment Criminal Background Check (required for new hires), Pre-employment Physical - Must successfully complete WorkSTEPs testing, Essential Services Designation, On-call Status - maybe required to carry a communication device and serve On- Call on rotating basis with other staff and be required to work overtime in response to after-hours service requests.
Search Contact
Amy Mosser, amy.mosser@colostate.edu
EEO
Colorado State University (CSU) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
Salary : $55,000 - $60,000
