Estimator/Customer Service

Job Title: Colorado WaterJet Estimator

Department: Sales

Colorado WaterJet (CWJ) is looking for an Estimator who is a motivated self-starter and will thrive in our systematic yet dynamic work environment. The Candidate will be involved in all aspects of our operations. The Estimator takes a customer’s request and oversees the manufacturing of the delivered product. In this position you will solve problems for our diverse customer base which creates a stimulating work environment.

Commitment to Customer Service – At Colorado WaterJet, everyone demonstrates the ability to respond with a high degree of urgency to the needs and requests of others both internally and externally.

The successful candidate:

• Is a quick study and has great attention to detail.
• Possesses a basic understanding of geometry
• Has basic knowledge of CAD
• Has good verbal and written communication skills. This Estimator position is a customer facing role where being well spoken is key.
• Has the ability to write clear and concise instructions for Machine Operators
• Will be able to effectively prioritize multiple projects

Job Summary:

• Evaluate customer requests and requirements with respect to CWJ’s processes and capabilities
• Assess customer drawings for suitability and completeness
• Manage customer and job information
• Maintain regular communication with customers by email and phone, regarding RFQ and PO status
• Create CAD files and determine if special processes are required
• Check inventory for material requirements and obtain price quotes as needed
• Become an expert in material cutting times, cut quality, and costs
• Compose and submit quotations built around a diverse set of cost parameters
• Contact customers to follow up and explain the quotation
• Write detailed instructions and procedures related to individual jobs
• Use PO information to create/release job tickets to production
• Evaluate pricing accuracy after job completion

Training Candidate will:

• Spend 2-4 weeks in our shop learning hands-on how to run our waterjet machines.
• Learn all quoting processes directly from our experienced Customer Service Manager.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Work Location: In person

Salary : $20 - $26