Deputy Chief Strategy Officer - Hybrid

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

If the following job requirements and experience match your skills, please ensure you apply promptly.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work.

Division of Innovation, Strategy & Delivery (ISD) is responsible for understanding and implementing business-specific goals related to technology for the Department of Revenue (DOR). This includes a high-performance team that drives new innovation and continuous improvement for all divisions within DOR. The Division works in partnership with Office of Information Technology (OIT), internal / external stakeholders including vendors and customers. It emphasizes business value, quality of service, system integrity, and stability expected of a world-class business innovation group that supports the high growth and ever-changing Agency needs to service the people of Colorado.

Who we are : This work unit is comprised of product owners, people managers, business analysts, and developers that drive, create, and maintain a culture of strategic planning and execution throughout the DOR leveraging their Agile development processes. This is accomplished by establishing and implementing priorities, policies, and strategies to meet the business needs. This work unit focuses on Business Analysis (BA) and System Program Management (SPM) for the Division of Innovation, Strategy, and Delivery (ISD), Delivery Unit. The purpose of this work unit is to effectively manage CDOR technology investments and systems initiatives while clearly understanding each business group’s goals.

A typical day as the Deputy Chief Strategy Officer : This crucial role will assist the Chief Strategy Officer (CSO) in the overall management and administration of ISD activities to ensure they are carried out efficiently and effectively. Your strategic planning, collaboration, and thought leadership will provide quality support of CDOR Division's needs. A good understanding of project management and application development will be useful in this role as this position will work with all units within ISD (Operations, Data, Project Management Office, and App Delivery). You will partner with the Chief Strategy Officer to lead ISD directors, contribute to strategic planning, set expectations, and drive decision-making, while understanding the complex priorities and requests of all stakeholders (vendors, division leadership, and other State agencies.)

Primary Duties :

• Serve as strategic thought partner and advisor to the Chief Strategy Officer (CSO) and inform and advise on the overall strategy, troubleshoot challenges, recommend solutions, staffing strategies, and lead the ISD DRIVES and GenTax Delivery and the Project Management Office (PMO) work unit.
• Understand specific agency and division objectives, interdependencies, and synergies of each CDOR division section, delivering solutions and technology systems.
• Develop ISD Key Performance Indicators (KPIs) in collaboration with the CSO and ISD management team.
• Provide support in developing strategies for department teams and actively engage in relevant working groups.
• Oversee the agency technology initiatives from the business group perspective partnering with vendors, OIT, and other internal and external customers.
• Ensure operational metrics, goals, and key performance indicators are measured accurately and met consistently.
• Plan, prioritize, assign, analyze, and monitor workflow across ISD, and maintain appropriate staffing levels. Review progress to ensure the quality and quantity of work meets standards and deadlines for deliverables to meet program goals and objectives.
• Contribute and reinforce strategic direction and overall management support / oversight for teams.
• Align resources and manage the activities and operations of the section; develop and approve processes and procedures for the section.
• Resolve differences between teams, various stakeholders, and vendors by using knowledge of organizational goals and management techniques, procedures, and processes.

This position occasionally reports to the Denver Metro area for meetings or training.

Residency Requirement : This posting is only open to residents of the State of Colorado at the time of submitting your application.

MINIMUM QUALIFICATIONS :

Experience Only : Ten (10) years of relevant experience in an executive-level role which includes the following :

Two (2) of the ten (10) years must have included experience with public or business administration, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives (experience must be detailed in the job application).

Education and Experience : A combination of related education (Computer Science, Computer Information Systems, Business or related) and / or relevant experience in an occupation related to the work assigned (as stated above) equal to ten (10) years, two (2) of which must have included experience with public or business administration, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives.

Preferred Qualifications :

Conditions of Employment with the CDOR : Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations; therefore, all employees must undergo a pre-employment evaluation of their tax records / accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Minimum Qualification Screening : A Human Resources Analyst will only review the work experience / job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

Email Address : All correspondence regarding your status in the selection / examination process will be conducted via email. Please set up your e-mail to accept messages from state.co.us and info@governmentjobs.com addresses. It is your responsibility to ensure that your email will accept these notices and / or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

Appeal Rights : An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely based on written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgment of the Department’s action.

Equity, Diversity, and Inclusion Compliance : The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and / or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

If not applying online, submit application to : If you are not able to submit an online application, a paper application is available at this link : PDF State Paper Application (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.

Methods of Appointment : Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Step Pay Program : Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

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Remote working / work at home options are available for this role.