What are the responsibilities and job description for the Customer Service position at ColorPro Finishers?
Job Summary
As a Remote Customer Service Representative, you will be responsible for delivering outstanding customer support via phone, email, and live chat channels.
Responsibilities
- Respond promptly to customer inquiries with professionalism and empathy
- Provide accurate information and guidance to address customer concerns and resolve issues
- Manage and prioritize incoming customer requests through multiple communication channels
- Maintain detailed records of customer interactions and transactions
- Collaborate with team members to optimize processes and improve overall customer satisfaction
Qualifications
ColorPro Finishers provides a comprehensive total rewards package that includes :
EEOC statement :
ColorPro Finishers is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
