Technical Service Chemist

Description

POSITION SUMMARY

The Technical Service Chemist provides internal support to technical service, clients and the companys Sales team through lab testing and consultation with Technical Service Representatives. The position will conceptualize, develop and carry out tech service projects involving product test methods, work instructions, software implementation and usage within the Tech Service lab. This position performs various laboratory analyses requested by the Technical Service and R&D Groups, providing reports and preliminary analysis. This role will serve as analytical laboratory testing expert and is responsible for modifying and developing analytical testing methods.

JOB FUNCTIONS and COMPETENCIES

Listed below are the essential job competencies/roles and responsibilities for this position.

ESSENTIAL RESPONSIBILITIES

Product Testing
Develop, implement and execute programs to improve Technical Service testing methodologies
Performs testing and & carries out technical service & new product development activities
Provide follow-up application development including the preparation of blown & cast films, injection or blow molded samples using compounds & concentrates made on the development lines
Performs lab testing on concentrate & application samples

Health & Safety
Follows all Health and Safety policies and procedures including wearing appropriate PPE when required and promptly reporting unsafe behaviors or work conditions. Participates in all scheduled safety training.

Technical Assistance
Assists with solving technical problems by helping in developing solutions to implement at customer locations based on previous customer feedback or requests.
Assists Technical Service Reps in responding to customer complaints, isolating problems and reporting results to Sales, customers and/or product development.

Industry Presence
Maintains Colortechs industry presence by representing Colortech at industry conferences & trade shows.
Assists experienced Technical Service Reps in developing and facilitating customer presentations, web seminars, publications, articles, etc.

ESSENTIAL COMPETENCIES

Solving Problems
Takes a proactive approach to anticipating and preventing problems. When problems occur, defines those problems, investigates obstacles, gathers relevant information, decides whether solving the problem should be a group decision, generates and analyzes alternate solutions and arrives at a workable solution.

Analytical Thinking
Breaks down problems and issues into sub-components and then assesses the costs, benefits and risks of various options prior to selecting a particular approach.

Flexibility
Adjusts quickly and effectively to changing conditions and demands. Discusses change as a necessary and inevitable aspect of organizational life as well as an opportunity to learn new things. Has a similar view and approach to potentially stressful situations. Invests personal energy toward accepting and adapting to change that others use toward resisting or resenting it.

Initiative
Recognizes opportunities and initiates actions to capitalize on them. Looks for new and productive ways to make an impact. Demonstrates this characteristic when it comes to generating new ideas or processes, capitalizing on new business opportunities, seeking out and taking on increasing responsibility or resolving problems as they occur. Uses sound judgment about when to take action and when to seek guidance or permission.

Quality of Work
Has established a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the organization. Is personally committed to high quality work and encourages others to have similar standards.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES
Specialized education equivalent to a Bachelors Degree. Requires application of knowledge in a specialized field. Ability to plan & organize work. Capable of solving problems of a difficult nature, within field of specialization.

Bachelor's degree in Chemistry or related field is required.

WORK EXPERIENCE

Knowledge of analytical test instrumentation, color, plastics and compounding processing technology is strongly desired. Prefer 1 year of laboratory experience in a manufacturing environment as well as strong polymer and polymer processing knowledge.

COMMUNICATION SKILLS
Ability to communicate both in verbal/written format with internal personnel at a level of negotiating and a level which may involve considerable explanation or persuasion.

COMPLEXITY & DECISION MAKING
Diversified work for which general plans and methods exist. Responsible for plans, methods and the coordination of work within a department or unit. Decisions require reference to various procedures, and analysis of facts to determine appropriate action. All problems are expected to be solved except those of an unusual nature which are referred to supervisor for direction.

POSITION'S IMPACT ON ORGANIZATION
Wide variety of responsibilities affecting results within a department. Errors are difficult to detect. Results produce a moderate consequence for the organization.

RESPONSIBILITY FOR STAFF
No direct supervisory responsibility. Provides assignment of work, instructions, and assistance to other employees within a work group or unit. May train on an informal basis, check work for accuracy, and provide input for performance appraisals.

MENTAL EFFORT
Moderate analytical support to assess situations and respond appropriately. Experience constant volume requirements and considerable demands to meet deadlines. Experience interruptions or requirements to cope with changing priorities or requirements to resolve conflict and handle crisis situations. Involves applying limited creativity and innovation to perform job tasks.

PHYSICAL EFFORT

Audio Attention required when using equipment:
Moderate - (26-50%)

Visual Attention required when using equipment:
Considerable - (51-75%)

Lifting or Moving Objects and/or reaching and bending in awkward positions and/or climbing:
Limited (0- 25%)

Lifting or moving intensity:
Light Objects (0- 10 lbs)

Mobility - remain in a seated or standing position:
Moderate - (26-50%)

ENVIRONMENTAL WORKING CONDITIONS SPECIFIC TO THE POSITION

Adverse Conditions such as noise, heat, cold, dirt, fumes and unpleasant environments:
Limited (0- 25%)

Isolation Physically removed from other staff:
Limited (0- 25%)

Exposure to accident or health hazards:
Limited (0- 25%)

Local traveling:
Limited (0- 25%)

Overnight traveling:
Limited (0- 25%)