What are the responsibilities and job description for the Restaurant Server Position for Customer-Focused Individual position at Colton's Steak House?
Job Description:
We are seeking a skilled and friendly server to join our team at Colton's Steak House.
About the Job:
This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.
Key Responsibilities:
- Welcome guests with a warm and friendly demeanor.
- Assist in seating guests and providing them with menus.
- Communicate any specials or promotions.
- Explain menu items, ingredients, and preparation methods to guests.
- Take accurate food and beverage orders from guests and enter them into the POS system.
- Make recommendations based on guests' preferences and dietary restrictions.
- Answer any questions regarding the menu, including allergies or special requests.
- Coordinate with the kitchen staff to ensure all tables' orders are prepared and delivered on time.
- Serve food and beverages promptly and efficiently.
- Check on guests during their meals to ensure satisfaction and address requests/concerns.
- Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.
- Provide attentive and personalized service.
- Handle guest complaints or concerns professionally.
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
- Present bills to guests and handle payment transactions accurately.
Requirements:
- 18 years or older
- Legally authorized to work in the United States
About Us:
We are a reputable restaurant committed to delivering an exceptional dining experience to our guests.
