What are the responsibilities and job description for the Server position at Colton's Steak House?
Job Description
A Coltons Servers primary responsibility is to ensure exceptional dining experiences for guests. You will be the face of the restaurant, interacting directly with guests to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately.
A friendly and professional demeanor, attention to detail, and ability to multitask will contribute to the overall success of the establishment.
Key Responsibilities:
- Welcome guests with a warm and friendly demeanor.
- Assist in seating guests and providing them with menus.
- Communicate any specials or promotions.
- Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.
- Take accurate food and beverage orders from guests and enter them into the POS system.
- Make recommendations based on guests' preferences and dietary restrictions.
- Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation.
- Check on guests during their meals to ensure satisfaction and address requests/concerns.
Requirements:
- 18 years or older
- Legally authorized to work in the United States
- Previous experience in a restaurant or customer service role preferred
- Excellent communication and interpersonal skills
- Positive attitude and enjoyment of hospitality industry
- Ability to work in a fast-paced environment while maintaining composure
- Strong multitasking and time management abilities
- Attention to detail and basic math skills for handling
- Flexibility to work in shifts, including evenings, weekends, and holidays
- Physical stamina to stand, walk, and carry trays for extended periods
We are looking for an individual who possesses excellent communication and interpersonal skills, with a positive attitude and enjoyment of the hospitality industry. If you have previous experience in a restaurant or customer service role, that's a plus!
In this role, you will work closely with our kitchen staff to ensure all tables receive their orders in a timely manner. Your ability to multitask, think critically, and maintain a clean and organized workspace will be essential to your success.
We offer competitive compensation and opportunities for growth and development in a dynamic and fast-paced environment.