What are the responsibilities and job description for the Banquet Server position at Columbia Club Inc.?
Banquet Server
Shift: Flexible
Columbia Club, a private city club established in 1889, on Monument Circle, offers an opportunity for those seeking to join our dedicated team. With 20,000 square feet of state-of-the-art meeting and event facilities, en-suite guest rooms, and multiple dining rooms, Columbia Club provides a unique and distinguished experience. Complemented by member services and a Health & Wellness Center, the Club embodies excellence in every aspect of city club life.
Job Responsibilities:
- Perform banquet set-up tasks.
- Provide attention to all guests.
- Take beverage orders and serve food in specified stations.
- Pour and refill wine, coffee, water, and other beverages served with and after the meal.
- Empty ashtrays and clear dishes as needed.
- Clean all assigned work areas in the kitchen and banquet areas.
- Advise the supervisor of any member or guest complaints as soon as they occur.
- Assist in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room for the next function.
- Attend staff meetings including pre-service (line-up) sessions.
- Assure that all state and local laws and club policies and procedures for serving alcoholic beverages are consistently followed.
- Thank members and guests and invite them to return.
- Consistently follow all sanitation-related requirements, including those related to personal hygiene.
- Complete other appropriate assignments made by the Banquet Captain or Director of Catering
Qualifications:
- State law requires a minimum of 19 years of age for alcoholic beverage service
- Minimum of 2 years of banquet or serving experience preferred
- High School diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to effectively learn to use a Point of Sale System
- Ability to print and speak simple phrases and sentences
- Ability to effectively present information in one-on-one and small group situations to guests and other employees of the organization
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Competencies:
Ability to follow instructions and collaborate effectively in a team environment.
Compensation:
We offer competitive hourly rates and outstanding benefits, including health insurance (available after 60 days), 401K (with a 4% match after six months), paid time off (PTO), educational opportunities, the potential for career advancement, and a positive work environment centered around teamwork, professionalism, learning, and excellence.
Overtime and Job Requirements:
- Overtime may be required on an as-needed basis.
- Candidates must have the flexibility to work weekends and holidays as necessary.