What are the responsibilities and job description for the Director of Registration position at COLUMBIA COLLEGE?
Job Details
Description
The Director of Registration works closely with the Registrar to coordinate, facilitate and organize registration and pre-registration procedures; oversees the management of student records while monitoring students’ academic progress towards graduation; and performs related duties as assigned. This class works within a general outline of work to be performed and develops work methods and sequences under general supervision.
Qualifications
ESSENTIAL JOB FUNCTIONS:
- Oversees processing of declaration/change of majors and minors and related advisor changes.
- Facilitates approved exceptions and substitutions in degree audits as necessary.
- Reviews and troubleshoots initial degree audits for graduating students.
- Oversees processing of transfer credits and creation of transfer credit evaluations.
- Provides information and responds to inquiries from students, faculty, parents and the general public.
- Identifies, troubleshoots, and resolves student record issues in collaboration with other offices on campus.
- Processes student course registration requests, changes of enrollment/information, and other student-related enrollment activities; updates student records as documentation is received.
- Manages all grade submission communications and tasks.
- Demonstrates a strong working knowledge and ability to interpret all college policies and procedures, FERPA, and federal guidelines protecting academic records.
- Completes special or on-going projects as assigned.
- Provides general office assistance and support for daily tasks.
- Performs other related duties as assigned.
MINIMUM REQUIREMENTS TO PERFORM WORK:
- Bachelor’s degree in business administration or closely related field.
- Three (3) years of experience in a higher education administrative setting with interactions with faculty, staff, students, parents, and the general public.
- Must be proficient in Microsoft Office Suite, utilizing Outlook, Word, Excel and Teams, or related software necessary to create and maintain data management systems and processes; experience utilizing Jenzabar preferred.
KNOWLEDGE, SKILLS AND ABILITIES:
- Strong interpersonal and communication skills; ability to communicate effectively, both orally and in writing.
- Must possess excellent customer service skills and be adaptable to a changing work environment.
PHYSICAL DEMANDS:
Requires sedentary work that involves walking, standing, lifting, carrying, pushing and pulling some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations.
WORKING CONDITIONS:
Work environment risks exposure to no known environmental hazards.
EOE M/F/D/V
