What are the responsibilities and job description for the Client Admissions Specialist - Business Center position at Columbia Community Mental Health?
Job Description
Job Description
Columbia Community Mental Health (CCMH) is a nonprofit agency and Certified Community Behavioral Health Clinic that provides services to individuals with mental, addiction and developmental disabilities. We uphold our values in authenticity and commitment to quality care. Members of our CCMH team have a daily opportunity to make a positive impact.
Position : Client Admissions Specialist
Shift : Full Time (general schedule is 8 : 00am to 5 : 00pm, could vary)
Department : Operations (Business Center)
Salary Range : $21.54 / hour - $28.71 / hour. We use a bona fide factor system to determine starting wage (years of experience, education, credentials, and specialty skills that relate to the job requirements).
Benefits : CCMH provides a generous comprehensive benefits program to employees and family members, including qualified domestic partners.
- Generous Paid Time Off Package. (Full-time employees earn 22 days of vacation time and 9 days of sick time)
- Medical and Dental Coverage (begins 1st of the month following hire date)
- VSP Vision Coverage (begins 1st of the month following hire date)
- 403B Retirement Savings (Pre- and post-tax plans with up to 3% matching contribution)
- Flexible Spending Account (FSA) (Medical and dependent care options)
- Voluntary Long-Term Disability, and Group Paid Life Insurance
- Paid Bereavement and Jury Duty Leave
- Length of Service Award, Outstanding Employee of the Department Annual Award
- Voluntary Life Insurance
- Accidental & Critical Illness Coverage Insurance
- Student Loan Forgiveness Program (PSLF), NHSC Loan Repayment Program
- Educational Assistance, Professional Development Assistance
Wellness Benefits :
Position Requirements : High School diploma / equivalency required; Associates preferred; minimum 3 years billing / collections experience preferred; general office and receptionist duties required; managed care / HIPAA regulations preferred; previous experience with OHP and insurance verifications preferred; office equipment and various types of software, to include Word and Excel required; training in public / consumer relations, medical records preferred. Combination of education / experience that demonstrates the ability to perform the duties outlined for this position may be considered. Fluent Bilingual Spanish an asset.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Provide professional, compassionate, high level customer service
Receive clients / visitors at front desk
Collect client demographic / financial information
Receive / transfer incoming calls
Collect client fees and Fee Assessment forms
Conduct PHQ
Verify contracts
Financial intakes
Maintain documents in Excel and Word
Schedule appointments for clinical staff
Print daily / weekly schedules and UA forms
Obtain insurance / copay information for daily appointments
Commitment to Diversity, Equity and Inclusion : CCMH strives to address, explore, educate, learn about, and respond to the diversity of the human experience. We create an inclusive, equitable, culturally competent, and supportive environment where employees model behavior that enriches our community. We call our colleagues forward to take conscious and deliberate action to dismantle all systems of oppression by fostering an anti-racist, gender affirming, class conscious, disability aware environment where the innate humanity of others is recognized and celebrated.
Working conditions : This position works in an office environment. This position is not remote.
Columbia Community Mental Health is an Equal Opportunity Employer, committed to building a culturally diverse workplace. As such, all qualified applicants are encouraged to apply and all will receive equal consideration without regard to race, color, religion, gender, national origin, age, veteran / reserve / national guard, disability, or any other similarly protected status.
CCMH is Drugfree workplace.
Come join a team that makes a difference every day! Come join an agency in which your personal values can align easily to the mission, vision and values!
FMLA POSTER :
https : / / www.dol.gov / sites / dolgov / files / WHD / legacy / files / fmlaen.pdf
Salary : $22 - $29
