What are the responsibilities and job description for the Senior Care Community Relations Manager position at Columbia Cottage?
Join Our Team as a Community Relations Manager at Columbia Cottage supporting our Collegeville and Wyomissing communities!Are you passionate about making a difference in the lives of seniors and their families? Do you excel in building relationships and providing exceptional customer service? If so, we have the perfect opportunity for you! Columbia Cottage Assisted Living is seeking a dynamic and driven Community Relations Manager to join our team and play a crucial role in enriching the lives of our residents. This position would support our communities in Collegeville and Wyomissing.Columbia Cottage is not just a facility; it's a community that values and cherishes the well-being of our residents. Our mission is to provide a safe, comfortable, and engaging environment where seniors can thrive and families can find peace of mind. We believe in delivering personalized care and support while fostering a sense of independence and belonging.Title : Senior Care Community Relations ManagerResponsibilities : As our Community Relations Manager, you will be at the forefront of introducing families to the warmth and care that Columbia Cottage offers. Your responsibilities will include : Building relationships : Connect with families seeking assisted living options, understand their needs, and provide compassionate guidance throughout the decision-making process.Conducting tours : Showcase our beautiful facility, highlighting the amenities and services that make Columbia Cottage a desirable choice.Assisting families : Offer support and information about the move-in process, helping them navigate any concerns or questions they may have.Networking : Collaborate with local community partners and organizations to increase awareness of our services and develop potential referral sources.Achieving targets : Drive occupancy by successfully converting leads into new residents. You'll receive a competitive base salary along with a bonus incentive for each new resident that moves in.Qualifications : Proven experience in sales, preferably in a service-oriented or senior living environment.Outstanding communication and interpersonal skills.Empathetic approach when working with seniors and their families.Ability to work independently while also contributing effectively to a team.Strong organizational skills and attention to detail.Proficiency in using technology and various communication platforms.What We Offer : Competitive base salary starting at $60,000 before incentivesBonus incentives : A rewarding bonus structure for each new resident you help move in and potential for an occupancy bonus. And with two communities, your potential for bonus incentives doubles!Meaningful work : A chance to make a positive impact on the lives of seniors and their families.Supportive team : Join a group of dedicated professionals who value collaboration and growth.Training and development : Opportunities for continuous learning and skill enhancement.If you are excited about the prospect of being a part of an organization that values compassion, respect, and quality of life, we encourage you to apply. Help us shape the next chapter in the lives of our residents by becoming a vital member of the Columbia Cottage team.To apply, please submit your resume and a cover letter detailing your relevant experience and explaining why you are the ideal candidate for this role.Columbia Cottage Assisted Living is an equal opportunity employer.Visit our website at https : / / www.columbiacottage.com / to learn more about us.
Salary : $60,000
