Market Supervisor

Job Description

Job Description

Description :

Position Summary : The Market Supervisor reports to and is under the direction of the Assistant Clubhouse Manager. The person in this position will be responsible for proper set-up, service, and breakdown of The Market. They are also responsible for overseeing the staff in the FOH. They provide great hospitality throughout service to include greeting members with a smile, working efficiently with the staff, handling issues, and running a smooth shift.

Essential Duties and Responsibilities

• Complies with the club's policies and procedures as established in the employee handbook
• Greet members and their guests with a warm Columbia welcome each and every day.
• Performs related Market set up and closing tasks
• Cleans all assigned work areas
• Follow the opening and closing duties explained by the supervisors including but not limited to cleaning of equipment, washing dishes, and stocking items
• Work as a team with expos, cooks, and other Market staff
• Be familiar with the items sold in The Market
• Advises supervisor of any complaints as soon as they occur.
• Arrive on time to each shift with a positive attitude wearing the uniform appropriately that is given at the beginning of the season.
• Help clean machines when the supervisors designate a day for this task.
• Attends any pre-shift meetings called by supervisors or management.
• Thank members and guests as they leave the club.
• Consistently follows all sanitation-related requirements, including those related to personal hygiene.
• Always possesses a professional behavior and appearance.
• Completes other appropriate work assignments as requested by The Market manager.
• Exceed membership expectations of food service quality.
• Effectively work in conjunction with the Clubhouse Manager, Assistant Clubhouse Manager, Director of Catering, Executive Chef, Communications Director and Director of Housekeeping.
• Prepare weekly schedules for line level staff.
• Maintain active communication between the front of house and back of house operations.
• Maintain awareness of standards regarding dining surroundings and develop same within staff.
• Responsible for creating and implementing staff and operation training manuals.
• Completion of management projects as assigned by the Clubhouse Manager and / or the General Manager.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Requirements :

Position Qualifications and Functional Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactory. Furthermore, he / she should possess the following personal and professional characteristics :

Requirements are representative of minimum levels of knowledge, skills and / or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis