What are the responsibilities and job description for the Restaurant Supervisor position at COLUMBIA COUNTRY CLUB?
Essential Duties and Responsibilities
- Engage in proper member relations and communications.
- Exceed membership expectations of food service quality.
- Effectively work in conjunction with the others managers, Assistant Clubhouse Manager, and Clubhouse Manager.
- Implement procedures for Club functions and private parties.
- Maintain active communication between the front of house and back of house operations.
- Maintain awareness of standards regarding dining surroundings and develop same within staff.
- Responsible for updating and implementing staff and operation training manuals.
- Inventory procedures - smallware, plates, liquor, beer, wine, and non-alcoholic items
- Proactively seeks new industry trends and standards.
- Additional duties may be assigned.
Supervisory Responsibilities Directly supervises employees in the food and beverage dining outlets and banquet functions. Execute supervisory responsibilities in accordance with the Club's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in coordination with the club's policies.
Requirements:Qualifications and Functional Skills
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum three years related experience and/or training; or equivalent combination of education and experience.
- Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Demonstrates transferable skills such as problem-solving, teamwork, guest service and effective communication.
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook. Jonas point of sale software knowledge preferred but not required.
- TIPS Alcohol Awareness and CPR/AED certifications preferred but not required.
Able to meet the physical demands and responsibilities of the position. He/she will, while regularly performing the essential functions of the job, be standing, sitting and lifting/moving items or objects over 50 pounds and sometimes lift/move items up to 100 pounds
