Demo

Director of Legal Operations

Columbia Debt Recovery LLC dba Genesis
Phoenix, AZ Full Time
POSTED ON 3/17/2025
AVAILABLE BEFORE 7/15/2025

Genesis: Where Your Ambitions Meet Our Innovations!

Since our inception in 2012, we've been at the forefront of the collections industry, revolutionizing the game with cutting-edge tools and technology. We're on the lookout for vibrant individuals ready to dominate in the multifamily housing segment. Step into a world where your zest for challenges meets our dynamic and professional atmosphere.

Why You Should Choose Genesis:

A Rewarding Career, Not Just a Job: At Genesis, we are offering a golden opportunity to build a fulfilling career, equipped with avenues for personal growth and development. Opportunities to climb the ladder in a nationally recognized leader in the industry.

Stellar Work-Life Balance: Say hello to stability! With no evenings or weekends to worry about, you'll have ample time to enjoy the fruits of your labor.

Unbeatable Benefits: In addition to a lucrative pay structure, we offer competitive benefits that take care of you, fostering a holistic work environment.

A Vibrant Community of Achievers: Be part of a team where ambition meets opportunity. At Genesis, we reward and recognize the go-getters who love to exceed expectations.

Your Mission, Should You Choose to Accept:

  • Harness your wit and resourcefulness to manage and recover accounts effectively.
  • Be the listening ear that understands and negotiates the best possible arrangement.
  • Utilize our state-of-the-art technology to streamline processes and solutions.
  • Communicate clearly and collaboratively, turning potential conflicts into resolutions.

Summary:

The Director of Legal Operations will oversee and optimize the outbound litigation and post-judgment recovery processes. This role will be responsible for managing multi-state litigation strategies, ensuring compliance with federal and state regulations, and driving process efficiency through automation and technology. The ideal candidate will have experience handling legal collections, managing external legal counsel, and leading teams focused on asset recovery and judgment enforcement. This position will play a key role in expanding the legal program into additional states while maintaining operational excellence and maximizing recovery efforts.

Roles and Responsibilities:

  • Responsibilities include leading and optimizing litigation workflows for pre-legal, open legal, and post-judgment collections, managing case tracking and reporting systems, and implementing automation solutions to streamline legal operations.
  • This role will oversee multi-state legal strategies in active and expansion markets, develop best practices for judgment enforcement, and ensure compliance with all applicable regulations.
  • The Director will build and maintain relationships with attorneys, process servers, and court officials, while monitoring performance metrics to improve legal recovery rates.

Requirements:

  • The ideal candidate will have three to five years of experience in legal operations, litigation strategy, or collections law.
  • They should have experience in multi-state litigation management, judgment enforcement, and legal process automation.
  • A strong understanding of state and federal debt collection laws, including FDCPA, TCPA, CFPB, and FCRA, is required.
  • The candidate must be skilled in case management systems, legal compliance frameworks, and data-driven decision-making.
  • Leadership experience in managing internal legal teams and external law firms is essential, as is the ability to develop and execute legal strategies that improve recovery performance while maintaining compliance and efficiency.

Qualifications:

  • This role requires a process-driven, strategic leader who can balance legal compliance with business objectives.
  • The ideal candidate will be highly analytical, results-oriented, and skilled in negotiation and risk management.
  • They should be able to build scalable litigation strategies that support growth while maintaining a high level of efficiency in legal collections and judgment enforcement.

Job Type: Full-time

Pay: $95,000.00 - $115,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • What compensation range are you wanting?

Ability to Commute:

  • Phoenix, AZ 85053 (Required)

Work Location: In person

Salary : $95,000 - $115,000

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