CONTACT LENS TECHNICIAN

CONTACT LENS TECHNICIAN

JOB SUMMARY:  The Contact Lens Technician is responsible for providing support in the area of contact lens sales and patient education.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

1. Reviews written prescriptions to determine the specifications for contact lenses.
2. Recommends appropriate contacts lenses after considering the prescription and the patient’s lifestyle needs.
3. Measures patients’ eyes, for pupil diameter, corneal curvature, segment height for multifocal lenses and the vertex distance.
4. Prepares work orders, including prescriptions for contact lenses and information on their size, material, color, and style that give ophthalmic laboratory technician the information needed to grind and/or order lenses material.
5. Verifies information in the fitting of contacts by using a lensometer, slit lamp, keratometer and or radius scope to order’s specification(s). May obtain patient’s previous record in order to re-make contacts or may verify prescription with the examining optometrist or ophthalmologist.
6. Instructs patients about adapting to, wearing, and caring for contact lenses.
7. Documents patient care and treatment. Follows safety, infection control, and quality assurance protocols.
8. Must comply with all HIPPA and safety policies, procedures, and regulations.
9. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  To meet the business needs of the company duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

EDUCATION AND EXPERIENCE:

1. High School Diploma or GED and 2 years’ experience.
2. NCLEC Certification or actively seeking certification.

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Competencies include excellent judgment, dependability, and diligence.
2. High ethical standards and integrity.
3. Strong organization skills with attention to detail, accuracy and thoroughness.
4. Strong sales ability.
5. Ability to prioritize tasks.
6. Monitors own work to ensure quality.
7. Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy.
8. Strong communication and interpersonal skills.
9. Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.
10. Proficient in Microsoft office products.
11. Proficient in reporting software
12. Excellent communication and professional leadership skills.
13. Personal qualities of integrity, credibility, and commitment.
14. Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.

WORKING CONDITIONS AND PHYSICAL EFFORT:  

• Full-time position with a work schedule of Monday through Friday 8:00am to 5:00pm.
• Position operates in a professional office environment requiring minimal physical activity. 
• Building meets required ADA standards and we will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.
• Physical demands include but are not limited to:

• The ability to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• The ability to frequently sit and reach with hands and arms.
• The ability to occasionally lift and/or move up to 20 pounds.
• Manual dexterity for operating complicated equipment

• Must be able to utilize office equipment such as desktop/laptop computers, copiers, printers, scanners, telephones, and calculators.